Tamara Burnett
Plant City,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Also driven and punctual.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Biller
GetixHealth
01.2023 - 06.2024
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
Patient Service Representative
Eagle Pharmaceuticals
06.2022 - 01.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Patient Support Specialist
WellDyneRx
03.2020 - 02.2022
- Served as a liaison between patients, families, physicians, and other healthcare professionals to facilitate clear communication.
- Provided empathetic support to patients during difficult medical situations, fostering trust and rapport.
- Improved patient communication by developing informational materials on treatment options and procedures.
- Developed strong relationships with external vendors to ensure consistent supply levels for medical products required in daily operations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05.2013
Skills
- Insurance Claims
- Insurance Billing
- Medical Billing
- Electronic Claims
- Patient Billing
- Patient interaction
- HIPAA Regulations
- Technical report writing
- Sterilization techniques
- Direct Patient Care
- Medical record documentation
- Active Listening
- Customer Service
Certification
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
Timeline
Medical Biller
GetixHealth
01.2023 - 06.2024
Patient Service Representative
Eagle Pharmaceuticals
06.2022 - 01.2023
Patient Support Specialist
WellDyneRx
03.2020 - 02.2022
High School Diploma -
Penn Foster Career School