A highly motivated A/P, A/R, and customer service professional with a verifiable record of accomplishment spanning eighteen years. Highly creative, recognized as a results-oriented and solution-focused individual.
Work History
Resident Support Agent
2 Years 11 Months
Onboard RS, Inc. | 09.2023 - Current
Provides customer service amenity support for residents of apartments and single-family housing. Manages approximately 40 incoming calls, emails, and texts per day from residents. Assist in setting up the media service for new residents. Provides billing information and processes price matches. Directs residents to the appropriate resource for assistance when needed. Performs follow ups on resident complaints and inquiries.
Accounts Payable Specialist
5 Years 10 Months
Massey Services, Inc. | 09.2016 - 07.2022
Assured the accuracy, integrity, and timely processing of accounts payable. Provided accurate financial information and kept precise vendor records. Obtained approved invoices from Service Centers and reviewed for clerical and accounting accuracy. Processed approximately 100 checks per run, input manual, and voided checks. Printed checks and attached with supporting documentation.
Senior Accounts Payable Coordinator
10 Years 7 Months
Construct Two Group | 01.2006 - 08.2016
Performed a wide range of customer service tasks, including greeting guests and answering all general phone calls. Internal customer service dealings with team members on various construction management projects, making sure their administrative needs were met. Managed AP accounts; Collected, updated, scanned, and filed all invoices, contracts, insurance forms, and purchase orders from subcontractors. Responsible for updating and reporting on multiple extensive Excel worksheets dealing with the company budget and corporate reconciliations. Performs various office management duties.
Senior Airman Operations Manager
4 Years
United States Air Force | 05.2001 - 05.2005
Received, reviewed, and processed written and verbal work requests for civil engineer accomplishment. Provided complete and accurate status to customers on work requests from initiation to completion. Provided advice and technical expertise to the shop foremen of labor accounting, and daily to weekly scheduling.