Tamara Compton
Fort Worth,TX
Summary
Skilled Business Support Representative with solid background in customer service and support. Experience includes troubleshooting and resolving issues, assisting with project management, and providing administrative assistance to enhance
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
1998
1998
years of post-secondary education
Work History
Account Specialist
JPMorgan Chase
Arlington, TX
04.2003 - 01.2020
- Managed customer inquiries and provided timely support to enhance satisfaction.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Assisted in processing account requests and ensuring compliance with policies.
- Provided customer service to internal and external clients by answering questions, resolving issues and processing requests.
Education
Associate of Applied Science - Business Technology
Education America
Fort Worth, TX 07.1999 - 10.2000
Grapevine High School
Grapevine, TXSkills
- Customer service excellence
- Problem resolution
- Telephone etiquette
- Teamwork and collaboration
- Policies and procedures adherence
- Inbound and outbound calling
- Multitasking
- Effective communication
References
References available upon request.
Timeline
Account Specialist
JPMorgan Chase
04.2003 - 01.2020
Associate of Applied Science - Business Technology
Education America
07.1999 - 10.2000
Grapevine High School