Tamara Cunningham
1210 Johnston Drive
Summary
Dynamic Assistant Restaurant Manager at Schuster Enterprises with a proven track record in enhancing customer satisfaction and optimizing operations. Skilled in staff training and budget management, I successfully implemented programs that improved service quality and reduced labor costs by 15%. Adept at team leadership and problem-solving, ensuring a thriving dining environment.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
Schuster Enterprises
Pell City, AL
03.2021 - Current
- Led team to enhance customer satisfaction and service quality.
- Coordinated daily restaurant operations for efficiency and effectiveness.
- Implemented training programs to boost staff performance and knowledge.
- Monitored inventory levels, ensuring optimal stock availability.
- Developed schedules, optimizing workforce allocation during peak hours.
- Resolved guest complaints, maintaining positive dining experiences.
- Assisted in financial oversight, managing budgets and expenditures effectively.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Education
English Education
Talladega College
Talladega, ALSkills
Shift management
Employee scheduling
Food safety compliance
Staff training and development
Opening and closing procedures
Customer assistance
Guest relations
Restaurant operations
Performance evaluations
Training and mentoring
Promotions and events coordination
Inventory control
Performance improvement
Scheduling and labor control
Budget administration
Employee retention
Staff assessment
Schedule coordination
Budgeting and financial management
Sales and marketing
POS system
Food and beverage sales
Kitchen oversight
Restaurant promotion management
Team leadership
Problem-solving
Customer service
Timeline
Assistant Restaurant Manager
Schuster Enterprises
03.2021 - Current
English Education
Talladega College