TAMARA DAVIS
Haw River ,MN
Summary
Hardworking Facilities worker dedicated to providing high-quality patient services seeking a medical operations support position. Possessing excellent communication, organizational, time-management, and patient services skills as well as basic medical terminology.
Overview
2025
2025
years of professional experience
Work History
Food Service Worker
Duke University Marketplace
01.2016 - 01.2018
- Prepared, cooked, and served food to the students visiting the college cafeteria. Closely followed instructions for meal preparations while adhering to food safety guideline. Worked in the dish room to assist in the washing, drying, and sanitizing of dishware, glassware, and flatware, as well as the cleaning up of the cafeteria.
Housekeeper
Duke University
01.2017
- Swept, vacuumed, mopped, and polished floors to maintain a clean facility. Cleaned and sanitized restroom and other areas of the hospital to ensure patient, guests, and employee safety. Discarded the content from waste baskets to eliminate hazards from the hospital. Replenished soap and paper supplies to ensure cleaning supplies for safety. Supplied fresh linens to patient rooms and maintained upkeep of bathrooms.
Housing Resident Life
Duke University Housing
2018 - 2019
- Maintains the cleanliness of student study areas and restrooms by performing housekeeping duties such as sweeping, vacuuming, and collecting trash. Disinfects high volume traffic areas. Reorganize furniture back into designated place.
Line Operator/Material Handler
FedEx Ground
03.2020 - 06.2022
- Oversaw the line and sort materials into various boxes for shipment. Sorted materials and placed them on machines that transfers the goods. Collaborated efficiently with fellow workers, supervisors, and other members of the team. Ensured the safe and successful transfer of goods and packages to their intended destination according to procedure. Handled goods and documents in a busy warehouse setting.
- Monitored conveyor systems for optimal functionality and addressed minor mechanical issues.
Work From Home Agent
Spectrum
06.2022 - 2023
- Provided customer support through chat and email, addressing inquiries and resolving issues efficiently.
- Managed order processing, ensuring accuracy in data entry and fulfillment procedures.
- Utilized CRM software to track customer interactions and improve service delivery.
- Conducted follow-up communications to enhance customer satisfaction and retention rates.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Hotel Manager
Days Inn Hotel
06.2023 - 2025
- Developed and implemented staff training programs to enhance team performance and customer service skills.
- Managed daily hotel operations, ensuring exceptional guest experiences and high service standards.
Concrete Mixer Driver
Raleigh concrete
12.2023 - 04.2024
- Operated concrete mixer to deliver materials efficiently and safely to job sites.
- Conducted pre-trip inspections ensuring compliance with safety regulations and operational standards.
- Collaborated with construction teams to coordinate timely deliveries, minimizing project delays.
- Maintained accurate records of loads, deliveries, and vehicle maintenance for reporting purposes.
Education
Diploma - Health
Jr Webb High School
Oxford, NC01.2016
Skills
- Customer Service
- Food Services
- Patient Services
- Basic Medical Terminology
- Time Management
- Verbal and written communication
- Epic
- Material Handling
- Housekeeping
- Assembly Line
- Organization
- Following policies and procedures
- Ability to manage multiple tasks simultaneously
- Microsoft (Word, Excel, and PowerPoint, etc)
- Workplace safety
- Quality control
Timeline
Concrete Mixer Driver
Raleigh concrete
12.2023 - 04.2024
Hotel Manager
Days Inn Hotel
06.2023 - 2025
Work From Home Agent
Spectrum
06.2022 - 2023
Line Operator/Material Handler
FedEx Ground
03.2020 - 06.2022
Housekeeper
Duke University
01.2017
Food Service Worker
Duke University Marketplace
01.2016 - 01.2018
Diploma - Health
Jr Webb High School
Housing Resident Life
Duke University Housing
2018 - 2019
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