Tamara Davis
Thornton,CO
Summary
Detail-oriented professional with extensive experience in insurance verification, payment processing, and medical billing. Proven ability to manage patient accounts and ensure HIPAA compliance, enhancing financial outcomes and patient satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Patient Account Representative
Roswell Regional Hospital
Roswell, NM
2006.05 - 2008.04
- Managed patient billing, payment posting, and account reconciliation to ensure accurate financial records.
- Coordinated with clinical and financial departments to quickly resolve account discrepancies, enhancing patient satisfaction.
- Communicated professionally with patients about balances and payment options, fostering positive relationships and promoting timely payments.
- Processed insurance claims, credit balances, and adjustments while ensuring HIPAA compliance.
Patient Account Support/Front Office Medical Assistant
Denver Family Medicine
Denver, Colorado
2004.05 - 2006.04
- Managed patient check-in, insurance verification, and payment collection processes to ensure smooth operations.
- Delivered exceptional customer service to patients and families to improve experience.
- Maintained accurate patient records while ensuring confidentiality at all times.
- Supported billing staff with charge entry, account updates, and reconciliation tasks.
- Facilitated follow-up on claims reimbursements and collections to maximize revenue recovery.
- Processed referrals to improve patient access to necessary services.
Medical Office Assistant
Denver West Pediatrics
Wheatridge, CO
2002.01 - 2004.05
- Coordinated front-office operations, including check-in scheduling and insurance verification, to enhance patient flow.
- Streamlined billing processes by accurately posting payments and updating accounts, ensuring timely revenue collection.
- Supported billing operations by accurately posting payments and updating patient accounts.
- Delivered compassionate care to families in a pediatric setting. to families within a busy pediatric environment.
Education
High School Diploma -
Broomfield High School
Broomfield1998-05
Some College (No Degree) - Medical Billing And Coding
Front Range Community College
Westminster, COSkills
- Insurance verification
- Medical billing
- Claims management
- Payment processing
- Charge entry
- Billing entry
- Debt recovery
- Record management
- Team collaboration
Certification
- HIPPA compliance training
- Medical Billing and Coding Certificate
Timeline
Patient Account Representative
Roswell Regional Hospital
2006.05 - 2008.04
Patient Account Support/Front Office Medical Assistant
Denver Family Medicine
2004.05 - 2006.04
Medical Office Assistant
Denver West Pediatrics
2002.01 - 2004.05
High School Diploma -
Broomfield High School
Some College (No Degree) - Medical Billing And Coding
Front Range Community College