Tamara Davis
Missoula,MT
Summary
Dedicated Server and Bartender experienced in delivering exceptional customer service and creating enjoyable dining experiences. Maintained clean and organized environments while efficiently managing food and beverage service. Committed to achieving high-quality results with minimal supervision.
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Hardworking Cocktail Server highly skilled in accurately memorizing and fulfilling complex orders. Positive, upbeat, and passionate about providing beverage knowledge to aid patrons in creating unforgettable cocktail experiences.
Dedicated professional with several years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor.
Friendly cocktail waitress offering several years of superior performance in related roles. Strong knowledge of service industry best practices and bar operations. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales.
Skilled cocktail waitress with background in high-volume restaurant environments. Possess strong knowledge of mixology, bar equipment, and cocktail presentation with ability to handle multiple tables and tasks simultaneously. Known for abilities in customer service, communication and upselling techniques. Made a significant impact on customer satisfaction and retention rate by providing exceptional dining experiences.
Energetic Cocktail Waitress adept at maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in customer service, beverage preparation, and order accuracy. Excel in communication, teamwork, and adaptability, ensuring seamless service delivery and positive guest experiences.
Overview
15
15
years of professional experience
Work History
Cocktail Waitress/Bartender
Westside Lanes
Missoula, MT
01.2023 - Current
- Welcomed bowlers and patrons while taking food and drink orders using a handheld point of sale system. Verify drinking age of appropriate persons.
- Communicated with staff about orders, events, and patrons during shifts to maintain efficiency and safety.
- Processed credit card and cash payments, drink coupons, and completed end-of-shift checkout and money drop.
- Removed empty glassware and trash from lanes and bar tables to uphold cleanliness and assist bartenders with stocking supplies.
Bartender
High Country Club
Stevensville, MT
11.2022 - Current
- Greet bar patrons and regulars by name. ID customers for potential underage drinking.
- Maintained knowledge of happy hour specials and drink offerings, along with available spirits and beer.
- Communication with co-workers regarding the bar and/or patrons.
- Maintained fun, safe atmosphere by regularly cleaning bar and casino machines.
- Accurately processed beverage sales on cash register, managed package liquor sales, and completed nightly close out reports.
- Closing down bar, balance casino payouts/MT Lottery or other paid out transactions, and casino money before/after each shift with nightly drop of all cash.
Bartender/Beverage Cart Attendant
Missoula Country Club
Missoula, Montana
05.2024 - 10.2024
- Prepared and served a variety of beverages, ensuring satisfaction of club members and guests.
- Ordered beer, wine, and liquor for restaurant and beverage cart, ensuring timely availability of stock.
- Maintained cleanliness and organization of bar area, contributing to a welcoming environment.
- Handled cash transactions accurately and processed credit card payments efficiently.
- Adhered to golf course etiquette while interacting with guests to ensure a respectful environment. when approaching guests and ensures safety when operating throughout the course.
Bartender/Casino Attendant/Server
Rowdy's Cabin
Missoula, MT
05.2020 - 11.2021
- Greeted bar guests, provided lunch and dinner menus, drink specials, chips and salsa, and shared extensive knowledge of Fiesta En Jalisco menu to enhance guest experience.
- Make drinks for bar customers, tables, servers, and casino players.
- Greeted casino guests, signed in Player's Club Rewards members, processed drink and food orders, managed ticket payouts, and entered casino meters daily, ensuring smooth operational flow.
- Placed orders for US Foods supplies to ensure stock availability., liquor orders, discuss options with various sales representatives, make and arrange work shift schedules, train new bartenders.
- Prepared and served drinks for bar customers, tables, servers, and casino players, contributing to timely service and customer satisfaction.
Bartender
Blue Canyon - Hilton Garden Inn
Missoula, MT
06.2017 - 07.2018
- Greeted tavern guests and highlighted daily food and drink specials, prepared and served drinks, placed food orders, and bused tables to maintain a welcoming environment.
- Prepared non-alcoholic and alcoholic beverages for restaurant servers, ensuring timely service during busy periods.
- Managed opening and closing procedures for the tavern, ensuring all tasks were completed efficiently., stocking of beer and wine, daily cleaning duties, nightly money bank drop.
- Providing each guest with the Blue Canyon/Hilton experience.
Server
Brook's & Brown's - Holiday Inn Parkside
Missoula, MT
06.2015 - 05.2016
- Greet each guest upon arrival, identifying party size and special requests.
- Pre-bussed and cleaned section tables promptly, ensuring readiness for next guests to maintain a welcoming dining environment.
- Accurately processing server check out and daily money drop.
- Processed server check out and daily money drop accurately, ensuring financial accountability and smooth end-of-shift operations.
Server/Casino Attendant
Elbow Room
Missoula, MT
01.2014 - 10.2014
- Greeted guests with a friendly smile, explained daily food and drink specials, and answered menu-related questions to enhance guest experience.
- Used hand-held POS system to accurately enter drink and food orders and deliver items in a timely manner. Server banking and daily sales report cash out.
- Monitored casino environment, greeted arriving guests, offered drinks or snacks, cashed out casino tickets, and assisted with Player's Club card setup and machine maintenance.
Bartender
Pep's Bar and Lanes
Big Sandy, MT
06.2011 - 06.2012
- Greet bar and restaurant patrons with smile, offering a friendly atmosphere as well as menus and daily specials.
- Maintain excellent service in bar, restaurant, and bowling alley ensuring all guests' needs are met during busy times.
- Entered items into POS system accurately, verified checks, and completed nightly checkout with bank drop.
- Stocked beer and liquor, noted items needed for reorder, and completed daily cleaning duties to maintain bar condition.
- Processed cash outs for casino tickets, ensuring accurate transactions. of casino tickets, knowledge of machine maintenance.
Education
Bachelor of Science - Nursing
Montana State University
MissoulaPre-Nursing/General studies -
University of Montana
MissoulaSkills
- Point of sale operation
- Alcohol Server Training Certificate
- Cash handling
- Specialty drinks knowledge
- Customer Hospitality
- Time management
- Resourceful
- Self-directed
- Multitasking efficiency
- Outgoing and friendly
Professional References
- Robyn Barker (406) 721-5263, Bar Manager - Westside Lanes
- Phillis Walker (623) 340-3538, High Country Club
- Shaienna Harrell (406) 240-1433, Manager - Rowdy's Cabin
Timeline
Bartender/Beverage Cart Attendant
Missoula Country Club
05.2024 - 10.2024
Cocktail Waitress/Bartender
Westside Lanes
01.2023 - Current
Bartender
High Country Club
11.2022 - Current
Bartender/Casino Attendant/Server
Rowdy's Cabin
05.2020 - 11.2021
Bartender
Blue Canyon - Hilton Garden Inn
06.2017 - 07.2018
Server
Brook's & Brown's - Holiday Inn Parkside
06.2015 - 05.2016
Server/Casino Attendant
Elbow Room
01.2014 - 10.2014
Bartender
Pep's Bar and Lanes
06.2011 - 06.2012
Bachelor of Science - Nursing
Montana State University
Pre-Nursing/General studies -
University of Montana