Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Donnici

Liberty,MO

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills.

Overview

25
25
years of professional experience

Work History

Agile Product Owner/Program Manager

Oracle
10.2022 - Current
  • Attend Agile ceremonies, demos and production proving activities.
  • Present Sprint Demos from Agile Teams to ART Group
  • Break project into epics and implementable user stories.
  • Regular interaction with internal stakeholders.
  • Work with development team to help break down requirements.
  • Owned and prioritized product backlog.
  • Partnered with project team members to identify and quickly address problems.
  • Collaborated with development team on [Type] services and tasks.
  • Communicated project updates to stakeholders at all levels.
  • Monitored and tracked project progress to support timely completion.
  • Wrote, updated and maintained project documentation.
  • Devised test plans to validate accuracy of IT projects.

Agile Product Owner

Cerner Corporation
10.2020 - 10.2022
  • Attended Agile ceremonies, demos and production proving activities.
  • Broke project into epics and implementable user stories.
  • Interacted with internal stakeholders as voice of customer.
  • Liaised with product team and development team to help break down requirements.
  • Owned and prioritized product backlog.

Solution Designer/Test Analyst/Tech Writer

Cerner Corporation
09.2017 - 10.2020
  • Managed project planning, resource allocation, scope, schedule, status and documentation.
  • Managed project scope, schedule, status and documentation.
  • Created and implemented innovative business solutions to support corporate objectives.
  • Supervised deployments and provided troubleshooting and user support.
  • Worked closely with product teams to define and prioritize partner feature requests
  • Conducted research to evaluate systems design and process efficiency.

Test Analyst

Cerner Corporation
09.2000 - 09.2017
  • Worked closely with different departments to develop innovative solutions to functionality issues.
  • Optimized test cases to maximize success of manual software testing.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.

IAC Call Coordinator

Cerner Corporation
08.1998 - 09.2000
  • Answered inbound customer service calls to assist with questions, concerns or problems.
  • Leveraged scripts and other resources to answer questions and direct to appropriate resources.
  • Maintained contact with customers to request referrals.
  • Interpreted, audited and reconciled reports for accuracy or completeness.
  • Updated customer records in CRM to document interactions.
  • Attended training to stay up to date with new products and service offerings.

Education

Bachelor of Science - Marketing

University of Central Missouri
Warrensburg, MO
05.1994

Skills

  • Project Planning
  • Agile Methodology
  • Scrum Methodology
  • Agile Frameworks
  • Work Planning and Prioritization
  • Documentation and Reporting
  • Attention to Detail
  • Customer Service
  • Requirements Gathering

Timeline

Agile Product Owner/Program Manager

Oracle
10.2022 - Current

Agile Product Owner

Cerner Corporation
10.2020 - 10.2022

Solution Designer/Test Analyst/Tech Writer

Cerner Corporation
09.2017 - 10.2020

Test Analyst

Cerner Corporation
09.2000 - 09.2017

IAC Call Coordinator

Cerner Corporation
08.1998 - 09.2000

Bachelor of Science - Marketing

University of Central Missouri

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Tamara Donnici