Tamara Donnici
Liberty,MO
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills.
Overview
25
25
years of professional experience
Work History
Agile Product Owner/Program Manager
Oracle
Kansas City, MO
10.2022 - Current
- Attend Agile ceremonies, demos and production proving activities.
- Present Sprint Demos from Agile Teams to ART Group
- Break project into epics and implementable user stories.
- Regular interaction with internal stakeholders.
- Work with development team to help break down requirements.
- Owned and prioritized product backlog.
- Partnered with project team members to identify and quickly address problems.
- Collaborated with development team on [Type] services and tasks.
- Communicated project updates to stakeholders at all levels.
- Monitored and tracked project progress to support timely completion.
- Wrote, updated and maintained project documentation.
- Devised test plans to validate accuracy of IT projects.
Agile Product Owner
Cerner Corporation
Kansas City, MO
10.2020 - 10.2022
- Attended Agile ceremonies, demos and production proving activities.
- Broke project into epics and implementable user stories.
- Interacted with internal stakeholders as voice of customer.
- Liaised with product team and development team to help break down requirements.
- Owned and prioritized product backlog.
Solution Designer/Test Analyst/Tech Writer
Cerner Corporation
Kansas City, MO
09.2017 - 10.2020
- Managed project planning, resource allocation, scope, schedule, status and documentation.
- Managed project scope, schedule, status and documentation.
- Created and implemented innovative business solutions to support corporate objectives.
- Supervised deployments and provided troubleshooting and user support.
- Worked closely with product teams to define and prioritize partner feature requests
- Conducted research to evaluate systems design and process efficiency.
Test Analyst
Cerner Corporation
Kansas City, MO
09.2000 - 09.2017
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Optimized test cases to maximize success of manual software testing.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
IAC Call Coordinator
Cerner Corporation
Kansas City, MO
08.1998 - 09.2000
- Answered inbound customer service calls to assist with questions, concerns or problems.
- Leveraged scripts and other resources to answer questions and direct to appropriate resources.
- Maintained contact with customers to request referrals.
- Interpreted, audited and reconciled reports for accuracy or completeness.
- Updated customer records in CRM to document interactions.
- Attended training to stay up to date with new products and service offerings.
Education
Bachelor of Science - Marketing
University of Central Missouri
Warrensburg, MO05.1994
Skills
- Project Planning
- Agile Methodology
- Scrum Methodology
- Agile Frameworks
- Work Planning and Prioritization
- Documentation and Reporting
- Attention to Detail
- Customer Service
- Requirements Gathering
Timeline
Agile Product Owner/Program Manager
Oracle
10.2022 - Current
Agile Product Owner
Cerner Corporation
10.2020 - 10.2022
Solution Designer/Test Analyst/Tech Writer
Cerner Corporation
09.2017 - 10.2020
Test Analyst
Cerner Corporation
09.2000 - 09.2017
IAC Call Coordinator
Cerner Corporation
08.1998 - 09.2000
Bachelor of Science - Marketing
University of Central Missouri