Accounting Assistant / Administrative Assistant
Open To Work
Tamara Franklin
Blue Angel Tire & Automotive
Pensacola,FL
32
years of professional experience
Supported professionals in maintaining focus and preparation for daily tasks.,Assisted in creating business correspondence, detailed reports, and useful spreadsheets using various software applications.,Demonstrated respect, punctuality, and a strong work ethic.
Work History
Office Assistant
1 Year- Assist with customer service, both in person and over phone, call customers upon completion of work, retrieve payment via phone or in person. Enter work order information into QuickBooks, file work orders. Light cleaning of office/restrooms.
Credit Card Specialist
9 Months- Call Center Setting: Assist members with credit card account information also assist members with basic checking and savings account information
Administrative Assistant / Company Liaison to President & CFO / Accounting Clerk / Receptionist
5 Years 1 Month- Enter customer Sales contract information into sales database program
- Enter specific information from Sales Contract onto “live” excel Sales Report, shared with company President
- Using Quickbooks, perform initial setup of Customer Account File, and create Invoice using Contract information.
- Print invoices
- Perform initial setup of Vendor Accounts
- Enter deposits and checks
- Deliver multiple account deposit to the bank branch, multiple times per week
- File and pay taxes monthly
- Perform Accounts Payable demands by mailing of checks or using credit card via internet or telephone
- Make changes as needed to electronic files and paper files for personnel, customers, and vendors
- Using multi-line phone, answer and process all incoming calls, which included, taking messages and forwarding to recipient via e-mail and/or voicemail and assist caller in any other way necessary
- Assist all visitors
- Make phone calls for Manager as needed
- Maintain supply of all office products
Receptionist / Bookkeeper / Administrative Assistant
1 Year 4 Months- Using a multi-line phone, answer and process all incoming calls, which included, taking messages and forwarding to recipient via e-mail and/or voicemail and assisting the caller in any other way necessary
- Assist all visitors
- Make phone calls for Manager as needed
- Maintain supply of all office products
- Using Quickbooks, perform initial setup of Customer Account File, and, create Invoice using Contract information
- Print invoices
- Perform initial setup of Vendor Accounts
- Enter deposits and checks
- Deliver multiple account deposit to the bank branch, multiple times per week
- Make changes as needed to electronic files and paper files for personnel, customers, and vendors
- File and pay taxes monthly
- Perform Accounts Payable demands by mailing of checks or using company credit
- Assist Owner/Manager in every aspect of the business
Administrative Assistant / Service Writer / Customer Service Representative
5 Months- Enter/Edit Employee time worked/vacation
- Contact Customer with final Invoice Amount
- Process Payment Via Check/CC/Finance/Account
- Apply Payments in Equip
- Create Purchase Order
- Process Purchase Orders upon arrival of Invoices
- Daily Maintain 4 Outlook Calendars (for myself & 3 managers)
- Greet and Assist all walk in Customers
- Retrieve Machine/Product information from walk in Customers
- Create Repair Order for each machine
- Enter/Edit Technician Notes
- Enter/Edit Technician Labor
- Enter/Edit any costs involved in repairs
- Call and schedule Pick Up and Delivery of customer machines
- Submit Warranty information for all new machines purchased
- Answer all phone calls for Service Department
- Assist in answering calls for Store Front
- Assist Department Manager and Territory Manager with all daily tasks
Office Manager
1 Year 11 Months- Using Quickbooks, perform initial setup of Customer Account File, and, create Invoice using Contract information
- Print invoices
- Perform initial setup of Vendor Accounts
- Enter deposits and checks
- Deliver multiple account deposit to the bank branch, multiple times per week
- Make changes as needed to electronic files and paper files for personnel, customers, and vendors
- Maintain multiple checking accounts
- Perform Accounts Payable demands by mailing of checks or using company credit
- Assist Owner/Manager in every aspect of the business
- Access Mitchell 1 computer program, daily, regarding customer automotive Repair Orders
Administrative Assistant/Receptionist
3 Years 8 Months- Assist students, parents, teachers, Financial Manager, and Preschool Director with daily needs
- Using Quick Books perform initial setup of accounts for billing
- Print invoices
- Perform initial setup of Vendor Accounts
- Enter deposits and checks
- Deliver multiple account deposit to the bank branch, multiple times per week
- Make changes as needed to electronic files and paper files for personnel, customers, and vendors
- File and pay taxes, weekly, monthly, quarterly, annually
- Perform Accounts Payable demands by mailing of checks or using company credit card
- Access School Minder computer program, throughout the day, so as, to retrieve needed student/family information
- Enter data for reports, charts, and graphs
- Using a multi-line phone, answer and process all incoming calls, which included, taking messages and forwarding to recipient via e-mail and/or voicemail and assisting the caller in any other way necessary
- Assist all visitors
- Make phone calls for the Administrator, as needed
- Maintain permanent files for all students
Cashier using Cashier for Windows / Accounts Receivable / Accounts Payable / Customer Service Representative / Receptionist
5 Years 10 Months- Accounts Receivable
- Assist customers with billing questions/needs
- Process payments via phone calls and mail received
- Cashier using Cashier for Windows
- Process customer payments
- Process meter information
- Customer Service Representative
- Assist customers with electrical service questions / needs
- Create and process customer work orders
- Process customer service order payments
- Disperse customer work orders to appropriate departments for completion
- File Scan Clerk
- Scan & save all documentation in appropriate network file folder
- Label hard copy storage boxes with date to be destroyed
- Receptionist
- Using multi-line phone, answer all incoming calls, and, transfer to appropriate recipient / department
Kronos Timekeeper / Accounting Clerk / Personal Secretary
6 Years 5 Months- Kronos Timekeeper / Accounting Clerk
- Electronically retrieve all employee time entries from Kronos Time Clocks
- Print reports to be verified by Department Supervisors and Managers
- Make adjustments in Kronos Time Management Program
- Print revised reports for Accounting Manager
- Assist Accounting Manager with daily responsibilities and reports
- Personal Secretary to Department Manager
- Screen telephone calls and forward to Department Manager as needed
- Make calls for Department Manager
- Enter daily production from 3 shifts (24 hrs) into production management app and onto production spreadsheet
- Retrieve information from production spreadsheets, and, prepare production charts, and graphs for weekly management meetings
- Multiple times throughout the day, communicate with Shipping Supervisor / Clerks, to check status of product shipments
- On a daily basis, type bill of lading for all departing shipments.
Education
GED
Skills
Facilitated seamless interdepartmental communication
enhancing operational productivity in support of executives.
Optimized administrative workflows
contributing to improved collaboration between departments.
Delivered administrative support that enhanced the effectiveness of department managers and sales teams.
Timeline
Office Assistant
Blue Angel Tire & Automotive
03.2025 - 03.2026Read More
Credit Card Specialist
Navy Federal Credit Union
07.2022 - 04.2023Read More
Administrative Assistant / Company Liaison to President & CFO / Accounting Clerk / Receptionist
Southeast Personnel Leasing
08.2016 - 09.2021Read More
Receptionist / Bookkeeper / Administrative Assistant
All Sports Manufacturing
04.2015 - 08.2016Read More
Administrative Assistant / Service Writer / Customer Service Representative
Landrum Staffing
11.2014 - 04.2015Read More
Office Manager
Tanner's 24 Hour Towing & Recovery, Inc
11.2012 - 10.2014Read More
Administrative Assistant/Receptionist
Mountain Area Christian Academy
11.2006 - 07.2010Read More
Cashier using Cashier for Windows / Accounts Receivable / Accounts Payable / Customer Service Representative / Receptionist
Blue Ridge Mountain EMC
01.2001 - 11.2006Read More
Kronos Timekeeper / Accounting Clerk / Personal Secretary
Shaw Industries, Inc
04.1994 - 09.2000Read More
Tri-County Community College
GED
Read More