Tamara Glover
Evans,United States
Summary
A military spouse with a love of service to others. Self starter, goal oriented, and success driven. Expert in customer service coupled with organizational and financial management of my household.
Overview
4
4
years of professional experience
Work History
Sales Associate
CVS Pharmacy
Evans, GA
11.2020 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Strom Thurmond High School
Johnston, SC2004
Skills
- Upselling
- Customer Needs Assessment
- Contract Preparation
- Product Sales
- Payment Processing
- Problem-Solving
- Exceptional customer service
Timeline
Sales Associate
CVS Pharmacy
11.2020 - Current
Strom Thurmond High School