Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Hathaway

West Jordan,Utah

Summary

I am driven to give a great experience to customers, coworkers, and management teams. I love the art of nature and enjoy working with all different types of people and plants. I have experience with accounting, customer service, and custom projects. I am great with multitasking, following direction, providing a great morale, and working in difficult situations.

Overview

11
11
years of professional experience

Work History

Account Processor

Artistic Wholesale
Midvale, UT
01.2022 - 03.2024
  • Verified customer accounts and updated records with accurate information.
  • Processed payments accurately and in a timely manner.
  • Researched discrepancies between customer accounts and bank statements.
  • Responded to customer inquiries regarding account status and balances.

Custom Framer

Artistic Wholesale
Midvale, UT
09.2021 - 03.2024
  • Consulted with customers to determine framing needs and preferences.
  • Measured artwork, mats, and frames accurately to ensure a proper fit.
  • Assembled custom frames using hand tools such as saws, hammers, screwdrivers.
  • Adhered artworks securely in frames using appropriate adhesives or hinging materials.

Custom Framing Manager

Michaels Craft Store
West Jordan, UT
02.2019 - 09.2020
  • Collaborated with customers to select frames and matting that best suited their needs while staying within budget.
  • Managed the cutting, joining, and assembly of wooden frames using specialized tools.
  • Trained new employees in proper handling of artwork, use of tools and equipment, customer service techniques, and safety procedures.

Customer Experience Manager

Michaels Arts and Crafts
West Jordan, UT
09.2017 - 09.2020
  • Provided coaching and guidance to team members regarding best practices for delivering exceptional customer experiences.
  • Managed escalated customer issues and resolved conflicts in a timely manner.
  • Oversaw the development of training materials designed to educate team members on how best to provide excellent customer service.
  • Maintained accurate records of all interactions with customers including call logs, emails, online chats.

Landscape Worker

Corey's Lawn Service & Trash Removal
Pocatello, ID
05.2013 - 04.2016
  • Weeded flowerbeds and spread fertilizer throughout gardens as needed.
  • Moved soil, dug holes and planted trees, shrubs and flowers.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Performed seasonal activities, snow removal, landscaping and lawn mowing and applied fertilizer to plants and foliage.
  • Trimmed flowers and cleaned flower beds.

Education

High School Diploma -

Pocatello High School
Pocatello, ID
05-2016

Skills

  • Cash Flow Management
  • Customer Service
  • Multitasking
  • Team Collaboration
  • Team Development
  • Prioritization

Timeline

Account Processor

Artistic Wholesale
01.2022 - 03.2024

Custom Framer

Artistic Wholesale
09.2021 - 03.2024

Custom Framing Manager

Michaels Craft Store
02.2019 - 09.2020

Customer Experience Manager

Michaels Arts and Crafts
09.2017 - 09.2020

Landscape Worker

Corey's Lawn Service & Trash Removal
05.2013 - 04.2016

High School Diploma -

Pocatello High School

Similar Profiles

CREATE PROFILE
Tamara Hathaway