Tamara Holman
Millbrook
Summary
HR Coordinator bringing 5+ years of experience across operations and compliance-driven roles, supporting high-volume hiring and employee processes. Coordinates onboarding for 20–25 hires biweekly, maintains accurate candidate data in ADP, and enforces compliance across pre-employment documentation, I-9 requirements, and system entry. Delivers detail-driven HR support prioritizing data accuracy, consistency, and reliable outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Operations Coordinator
Ignition CX
01.2025 - Current
- HR Systems & Candidate Tracking: Maintains candidate profiles in ADP by updating records, closing out candidates, and managing status changes, ensuring accurate tracking and up-to-date hiring data
- Onboarding Operations: Coordinates onboarding for 20–25 hires biweekly by collecting and reviewing documentation, verifying I-9 requirements, and entering data into systems, ensuring new hires are processed accurately and ready to start
- Process Improvement: Reduced onboarding delays by 15% by streamlining onboarding workflows and improving coordination between documentation, system entry, and new hire readiness tasks, increasing overall efficiency
- Recruitment Coordination: Supports high-volume hiring workflows by managing interview sessions, communicating candidate next steps, and updating statuses in ADP, ensuring accurate tracking and consistent progression
Retail Operations Manager
RAF Croughton
UK
01.2024 - 01.2024
- Store Launch & Operations: Led end-to-end store launch, driving hiring, onboarding, and daily operations to build a fully staffed and operational location from the ground up
- Full-Cycle Hiring: Managed candidate screening and interviews by evaluating qualifications and fit, building a dependable team aligned with operational demands in a fast-paced environment
- Training & Onboarding: Trained and onboarded new hires by guiding them through daily tasks, expectations, and workflows while organizing onboarding structure and checklists, improving readiness and consistency across the team
- Workforce Optimization: Improved scheduling and staffing by adjusting shift coverage and aligning team availability with operational demands, ensuring consistent coverage and efficient daily operations
Operations Supervisor
Citibank N.A.
Tucson, AZ
01.2021 - 01.2022
- Team Leadership: Led a team of 17–20 employees in a regulated environment by setting expectations, monitoring performance, and addressing issues, ensuring consistent results and compliance
- Coaching & Development: Improved team performance by developing and implementing coaching plans, working directly with employees to address performance gaps and strengthen consistency
- Onboarding & Training: Trained 15+ new hires on compliance and workflows by walking them through state-specific legal documentation requirements, reviewing work for accuracy, and providing real-time feedback, ensuring regulatory compliance and consistent performance
- Employee Relations: Resolved escalations and policy issues by reviewing concerns, de-escalating situations, and applying company policies, ensuring fair outcomes and maintaining compliance
Legal Operations Specialist
Citibank N.A.
Tucson, AZ
01.2020 - 01.2021
- Compliance & Documentation: Produced and verified 50–80 legal documents daily by entering and validating data, applying state-specific requirements, and reviewing documents for accuracy, ensuring compliance and minimizing risk in a high-volume environment
- Data Accuracy: Maintained audit-ready records by reviewing documents line by line, cross-checking data against system records, and correcting discrepancies, ensuring data accuracy and compliance
- SME Support: Served as a subject matter resource by supporting complex cases, answering team questions, and guiding employees by explaining requirements, identifying errors, and helping correct documentation, improving accuracy and strengthening team performance
- Process Improvement: Increased workflow efficiency by identifying recurring errors, correcting documentation, and showing team members how to prevent those errors, reducing rework and streamlining overall document processing
Retail Merchandising Manager
Europac
Tucson, AZ
01.2020 - 01.2020
- Merchandising & Displays: Built and maintained product displays by arranging inventory according to layout guidelines, organizing shelves, and keeping products stocked and visually clear, improving overall store presentation and customer experience
- Inventory Management: Managed inventory by monitoring stock levels, placing orders, and restocking products, ensuring accurate inventory and consistent product availability
- Pricing & Labeling: Applied product labels, checked pricing against product listings, and corrected mismatches to maintain accurate and clearly marked merchandise
- Operations Coordination: Supported store operations by organizing shelves, restocking products, and adjusting displays during store visits, ensuring merchandise was stocked, organized, and presentation-ready
Education
High School Diploma -
Hildegardis GHS
Mettendorf,Germany Skills
- Onboarding Coordination
- I-9 Compliance & Pre-Employment Documentation
- ADP Candidate Tracking
- Data Accuracy & Record Management
- High-Volume Hiring
- Interview Coordination
Certification
- PHR Certification
- Administrative Specialist Certification
TOOLS
ADP | Workday | Microsoft Excel | Word | Power Point | Google Sheets | SharePoint
Languages
German
Native or Bilingual
Timeline
HR Operations Coordinator
Ignition CX
01.2025 - Current
Retail Operations Manager
RAF Croughton
01.2024 - 01.2024
Operations Supervisor
Citibank N.A.
01.2021 - 01.2022
Legal Operations Specialist
Citibank N.A.
01.2020 - 01.2021
Retail Merchandising Manager
Europac
01.2020 - 01.2020
High School Diploma -
Hildegardis GHS