Tamara J. Forbey
Boiling Springs,SC
Summary
Successful broad-based management experiences in big box, small box, and specialty retail units. Leadership, training and developing others with team retention.
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Supervisor of Picking Process
Kohls E-Fulfillment Center
Mason, OH
07.2019 - 11.2019
- Supervisor of Picking Process with average of 45-75 team members
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Monitored performance metrics to identify areas for improvement and optimize productivity.
- Led regular team meetings to discuss goals, address challenges, and foster a collaborative environment.
- Evaluated employee performance, providing constructive feedback to support professional growth.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Executive (Assistant Manager)
Target
Huber Heights, OH
02.1998 - 03.1998
- Executive (Assistant Manager) - soft lines, hardlines, flow team
- Monitored daily operations to ensure adherence to company policies and procedures.
- Analyzed workflow processes to identify areas for improvement and cost reduction.
- Facilitated communication between departments to streamline project execution.
- Led team meetings to discuss progress, challenges, and strategic initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily operations to maintain store cleanliness and organization.
District Manager
Fashion Bug
Dayton, OH
08.1987 - 01.1998
- District Manager- Responsible for 12 -14 stores
- Store Manager
- Regional Loss Prevention Specialist - Responsible for 55+ stores
- Monitored store performance metrics, providing actionable insights for improvement initiatives.
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Enhanced operational efficiency, overseeing rollout of new point-of-sale system across all stores.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Co-Manager
Hobby Lobby
Greenville, SC
08.2023 - 05.2024
- Supervised daily operations, ensuring team adherence to company policies and procedures.
- Trained and mentored staff on operational best practices and customer service excellence.
- Managed scheduling and staffing to enhance productivity during peak business hours.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
Merchandise Manager
Spartanburg Community College
Spartanburg, SC
10.2022 - Current
- Shipping- Receiving
- Online order processing
- Ordering of merchandise
- Oversaw visual merchandising standards across retail spaces, ensuring brand consistency and appealing displays.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Analyzed sales data to identify trends, gauge product performance, and inform future purchasing decisions.
- Oversaw inventory management, ensuring accurate stock levels and minimizing losses from shrinkage.
- Maintain the digital footprint for accuracy
District Manager
Dollar General
05.2011 - 05.2018
- As District Manager- supervised as few as 15 stores upon promotion, consistently supervised upwards of 21-26 stores. Turnover held yearly
- As Store Manager- Ran yearly volume units upwards of 2.5 mil. Shrink always maintained and improved. Store training manager always. Assigned as Store Manger Ladder in Ohio; signed off by DVP.
- Led regional team to achieve sales targets and enhance customer satisfaction.
- Developed and implemented training programs for store managers to improve operational efficiency.
- Mentored district staff, fostering professional development and succession planning within the organization.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Developed and executed strategic plans for underperforming districts, turning around sales figures.
- Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
Education
Associate Degree - Human Resources and Medical Office
Associate Degree - Business Administration & Merchandising
Skills
- Training and mentoring
- Goal oriented
- Customer service
- Decision-making
- Strategic planning
- Inventory control
- Process monitoring and improvement
- Priority management
- Teamwork and collaboration
Certification
Wick lander Loss Prevention Training
Train the Trainer
Management and Retail Training Seminars
Situational Leadership
Proficient in Windows Office/ Outlook
Timeline
Co-Manager
Hobby Lobby
08.2023 - 05.2024
Merchandise Manager
Spartanburg Community College
10.2022 - Current
Supervisor of Picking Process
Kohls E-Fulfillment Center
07.2019 - 11.2019
District Manager
Dollar General
05.2011 - 05.2018
Executive (Assistant Manager)
Target
02.1998 - 03.1998
District Manager
Fashion Bug
08.1987 - 01.1998