Tamara Johnson
Garland,TX
Summary
10+ years of customer service experience including healthcare and managed care. In-depth experience with healthcare customer service, claims, denials, prior authorization, EOB, Enrollment, appeals, payment posting, data entry, high volume customer service and account management. Intermediate level of proficiency in MS Office (Excel, Word, Outlook, PowerPoint), 45 WPM. Strong attention to detail, self-starter, impeccable communication skills, reliable, a multitasker.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Prior Authorization Representative
The Weinstein Inc.
Remote Prior Authorization Representative
The Weinstein Inc.
01.2022 - Current
Managing Director
Phanci Care Services LLC
04.2015 - 01.2022
Remote Customer Service Representative
The Weinstein Inc.
04.2013 - 04.2015
Remote Customer Service Representative
Texas Health Resources
06.2011 - 04.2013
Education
Certificate - Pharmacy
Ashworth College
08.2019
High school diploma or GED -
Terrell High School
05.2006
Skills
- Medical Office Experience
- Account Reconciliation
- Medical Billing
- Cold Calling
- Accounting
- Medical Coding
- Balance Sheet Reconciliation
- Microsoft Office
- Microsoft Outlook
- 10 key typing
- Medical records
- Phone etiquette
- Communication skills
- Customer service
- Computer skills
- English
- Data entry
- Typing
- Microsoft Excel
- Microsoft Word
- Medical terminology
- Medical coding
- Clerical experience
- CPT Coding
- ICD-9
- Insurance Verification
- Referrals
Certification
- Certified Notary Public, 08/01/20, 08/01/24
- Remote Online Notary, 12/01/23, 08/01/24
- Notary Signing Agent, 01/01/24, 08/01/24
Personal Information
- Willing To Relocate: Anywhere
- Title: Optimistic and Versatile Candidate
Timeline
Remote Prior Authorization Representative
The Weinstein Inc.
01.2022 - Current
Managing Director
Phanci Care Services LLC
04.2015 - 01.2022
Remote Customer Service Representative
The Weinstein Inc.
04.2013 - 04.2015
Remote Customer Service Representative
Texas Health Resources
06.2011 - 04.2013
Prior Authorization Representative
The Weinstein Inc.
Certificate - Pharmacy
Ashworth College
High school diploma or GED -
Terrell High School
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