Tamara Johnson
Orlando
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
16
16
years of professional experience
Work History
Asst Manager, Reimbursement
Orlando Health
05.2022 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Builted high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Conducted performance evaluations to include coaching, counseling, and guidance to team members
Treasurer
Cornerstone Charter Academy
05.2017 - 05.2022
- Updated financial data into the company accounting database to be verified and reconcile invoices
- Extremely knowledgeable and proficient with the following software/system(s): QuickBooks, Nexus Payable, MRI, & Microsoft Excel
- Reviewed and approved credit card transactions, ensuring that each credit card purchase is validated, approved, and correctly obligated
- Analyzed the company financial and budgetary information to ensure compliance with company policies and regulations to provide guidance and clarification accordingly when ethics or integrity
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
Financial Counselor
Orlando Health
10.2016 - 05.2017
- Documented authorization and benefit information in registration system
- Reviewed financial records to ensure proper documentation was maintained
- Utilized the following accounting system(s) daily: Affinity
- Explained insurance benefits and collected copay, deductibles, and self-pay portions due
- Prepared financial statements and records
- Performed other special projects as assigned
Substitute Teacher
Kelly Services, Inc.
02.2013 - 10.2016
Teacher
Orange County Public Schools
10.2013 - 06.2015
Charge Management Analyst
Orlando Health
03.2011 - 02.2013
- Retrieved and prepared information for analysis from data systems for quality, cost, and utilization report
- Demonstrated exemplary customer service to include problem solution and process improvement skills
- Initiated and performed research to analyze charts ad made decisions using information found
Patient Accounting Representative II
Orlando Health
03.2010 - 03.2011
Fiscal Coordinator
Orange County Government
11.2006 - 05.2009
Education
Master of Business Administration -
University of Phoenix
01.2016
Bachelor of Science - Business Administration
Columbia College
01.2012
Skills
- Leadership & Staff Management
- Operations & Fiscal Management
- Cost Reduction & Profit/Loss Improvements
- Audit and Compliance
- Financial Reporting & Reconciliation
- Financial Grants Experience
- Customer service
- Team leadership
Timeline
Asst Manager, Reimbursement
Orlando Health
05.2022 - 03.2023
Treasurer
Cornerstone Charter Academy
05.2017 - 05.2022
Financial Counselor
Orlando Health
10.2016 - 05.2017
Teacher
Orange County Public Schools
10.2013 - 06.2015
Substitute Teacher
Kelly Services, Inc.
02.2013 - 10.2016
Charge Management Analyst
Orlando Health
03.2011 - 02.2013
Patient Accounting Representative II
Orlando Health
03.2010 - 03.2011
Fiscal Coordinator
Orange County Government
11.2006 - 05.2009
Bachelor of Science - Business Administration
Columbia College
Master of Business Administration -
University of Phoenix
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