Tamara Kulm
Housekeeping Supervisor/Manager
Summary
Detail-oriented and motivated Housekeeping Supervisor/Manager with proven success in leading cleaning teams, scheduling and quality assurance in high-volume environments, focused on maintaining pristine conditions, ensuring staff compliance with brand standards, and delivering exceptional guest experiences. Seeking a challenging role in management that gives the opportunity to drive cleaning standards and operational excellence.
Overview
10
10
years of professional experience
Work History
Housekeeping Supervisor/Manager
Courtyard Marriott
01.2023 - Current
- Supervised, trained and motivated housekeeping associates on procedures, safety, and brand standards.
- Conducted daily inspections of guest rooms and public areas to ensure adherence to cleanliness and presentation standards.
- Responsible for maintaining stock levels, ordering of supplies and keeping precise records for budgeting and labor costs as well as all scheduling and attendance.
Parenting Aide
State of Nebraska
York, NE
01.2017 - Current
- Developed and implemented educational workshops on topics such as parenting skills, child development, and independence.
- Facilitated parenting classes and coordinated program activities, ensuring a positive and engaging learning experience for participants.
- Maintained accurate inventory records and placed timely orders to avoid shortages.
Store Manager
13th Street Coffee
Omaha, NE
01.2019 - Current
- Successfully managed all aspects of daily store operations, including sales, customer service, inventory, and staff management.
- Recruited, trained, and developed a high-performing team of employees.
- Ensured exceptional customer service by training and empowering staff to provide personalized assistance and resolve customer inquiries promptly and effectively.
Financial Analyst
PayPal
Omaha, NE
01.2019 - Current
- Analyzed customer accounts and financial data to identify trends, assess risks and prepare accurate financial reports.
- Investigated and resolved charge backs. Negotiated with customers and financial institutions to recover funds and maintain positive relationships.
- Provided timely and accurate responses to customer inquiries related to financial transactions and account information. Researched and resolved complex customer issues to the satisfaction of all parties.
Education
Associates Degree - Liberal Arts
York University
References
- Taiana Matheny, 402-437-2635
- Crystal Braatz, 402-890-9379
- Cynthia Harris, 817-975-6274
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housekeeping Supervisor/Manager
Courtyard Marriott
01.2023 - Current
Store Manager
13th Street Coffee
01.2019 - Current
Financial Analyst
PayPal
01.2019 - Current
Parenting Aide
State of Nebraska
01.2017 - Current
Associates Degree - Liberal Arts
York University