Tamara Lewis
Columbia,SC
Summary
I describe myself as a multi-talented, young professional who is looking for their next growth opportunity. I am well versed in customer service and confident in my sales skills, making me eager to join your team. I am ready to maintain a position that challenges me to utilize my interpersonal skills, problem solving abilities, and team-player mindset that will inevitably allow the company to exceed their goals, while simultaneously pushing me past my comfort zone.
Overview
3
3
years of professional experience
Work History
Workforce Support Coordinator
South Carolina Department Of Employment And Workforce
03.2023 - Current
- Serve as a liaison between the agency (SCDEW) and the Local Workforce Development Areas (LWDAs) throughout the state
- Provide technical assistance, monitoring and oversight, grants management and leadership to the 12 LWDAs in South Carolina
- Work alongside interagency departments and external stakeholders to coordinate and execute board functions and special initiatives within the workforce development division.
- Assist with researching and recommending strategic priorities for the current and upcoming program years.
Lead Cashier
Ulta Beauty Inc.
07.2022 - 04.2023
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Drove prestige sales and credit card transactions through the retail channel especially during peak seasons
- Exceeded credit card application quotas and goals and received recognition from upper level manager for exceeding district goals
- Offered knowledgeable and courteous service to all customers. Determined each guest's individual needs and customized the service I provided to them. Recommended additional and complementary products and/or services based on guest interests or items already selected for purchase
- Accurately answered questions concerning products and services
- Interpreted financial and operational reports. Assisted with store management operations whenever needed
Workforce Development Intern
South Carolina Department Of Employment And Workforce
06.2022 - 12.2022
- Provided support to development director with special projects and events.
- Fielded phone calls and answered emails promptly for director.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Prepared meeting agenda and minutes for State Workforce Development Board staff.
- Professionally communicated all correspondence with board members.
Guest Advocate
Target
06.2020 - 12.2021
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Actively listened to customers, deescalated concerns quickly and referred major issues to supervisor.
Education
Bachelor of Science - Business Management
Virginia State University
Petersburg, VA05.2022
Skills
- Quotas and Goals
- Customer Acquisition
- Sales Expertise
- Workforce Development
- Strategic Outreach
- Leadership
- Goal-Driven
- Persuasive Selling
Timeline
Workforce Support Coordinator
South Carolina Department Of Employment And Workforce
03.2023 - Current
Lead Cashier
Ulta Beauty Inc.
07.2022 - 04.2023
Workforce Development Intern
South Carolina Department Of Employment And Workforce
06.2022 - 12.2022
Guest Advocate
Target
06.2020 - 12.2021
Bachelor of Science - Business Management
Virginia State University
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