Tamara Lewis
Mesa,AZ
Summary
Dynamic Senior Elite Franchise Client Director at Yelp, adept at relationship management and financial acumen. Proven track record in securing long-term partnerships and driving revenue growth through strategic market analysis. Recognized for enhancing client satisfaction and retention by delivering tailored solutions and optimizing resource allocation.
Knowledgeable Franchise Client Partner with proven ability to build and maintain client relationships. Successfully led cross-functional teams to deliver tailored solutions, enhancing client satisfaction and retention. Demonstrated expertise in strategic planning and client engagement.
Overview
17
17
years of professional experience
Work History
Senior Elite Franchise Client Director 3
Yelp - San Francisco
02.2019 - Current
- Negotiated favorable Budgets to secure long-term partnerships with clients, suppliers, and vendors.
- Developed new business opportunities for consistent revenue growth through strategic partnerships and market analysis.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased client satisfaction by effectively managing relationships and providing tailored solutions to their needs.
- Optimized resources allocation by closely monitoring project timelines, budgets, and deliverables.
- Enhanced customer retention, proactively addressing concerns and implementing improvements based on feedback received.
Account Manager, Preferred Accounts
Infincom
03.2008 - 11.2018
- Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
- Assessed accuracy of new data sources and data gathering techniques.
- Mined and analyzed data from company databases to drive optimization and improvement of value proposition, product development, marketing techniques and business strategies.
- Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
- Established rapport with key decision-makers in target organizations, building credibility as a trusted advisor on industry-specific solutions.
Education
No Degree - Business Management
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZSkills
- Relationship management
- Financial acumen
- Problem-solving
- Time management
- Multitasking and organization
- Decision-making
- Relationship building
- Strategies and goals
2021 Top Franchise Presidents Club
In 2021 I made Top Franchise Presidents Club. I was consistent in my sales and retention with my clients.
Timeline
Senior Elite Franchise Client Director 3
Yelp - San Francisco
02.2019 - Current
Account Manager, Preferred Accounts
Infincom
03.2008 - 11.2018
No Degree - Business Management
Maricopa Community Colleges, Chandler-Gilbert Community College
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