Tamara McCauley, MSN, RN
Elk Grove,California
Summary
Registered Nurse with 21 years of passionate, holistic, patient-centered care. Guided patients through process of need for and receiving appropriate medical attention. Dedicated to restoring health and improving quality of life.
Overview
21
21
years of professional experience
Work History
Telephone Triage Registered Nurse
The Permanente Medical Group
11.2011 - 09.2024
- Demonstrated expertise in delivering guidance to patients based on established guidelines and protocols, regarding recommended plans of care determined by providers.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decision making.
- Obtained patient background and acquired necessary triage data to assess for most appropriate course of action.
- Optimized triage call management through use of excellent communication and attentive listening abilities.
Registered Nurse, Medical-Surgical-Telemetry Unit
Kaiser Foundation Hospital
11.2003 - 10.2011
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual changing needs.
- Performed meticulous admission and ongoing patient assessments, effectively communicating any changes in condition to physicians for prompt initiation of appropriate interventions.
- Administered medications safely and closely monitored for potential side effects or adverse reactions necessitating intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Master of Science - Nursing Education
2013
Associate of Science - Registered Nursing
05.2003
Skills
- Advanced care planning
- Pain assessment
- Compassionate communication
- End of life care
Timeline
Telephone Triage Registered Nurse - The Permanente Medical Group
11.2011 - 09.2024
Registered Nurse, Medical-Surgical-Telemetry Unit - Kaiser Foundation Hospital
11.2003 - 10.2011
Walden University - Master of Science, Nursing Education
Los Medanos College - Associate of Science, Registered Nursing
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