Dedicated Shelter Monitor at Low Income Housing Institute, skilled in de-escalation techniques and fostering teamwork. Enhanced resident satisfaction through active listening and implementing feedback, while maintaining a secure environment. Demonstrated adaptability and problem-solving abilities in emergencies, promoting accountability and a respectful atmosphere for all individuals.
Work History
Shelter Monitor
Low Income Housing Institute
01.2025 - Current
Ensured an orderly living environment by resolving conflicts and addressing maintenance issues promptly.
Assisted in maintaining a safe and secure environment for residents through regular enforcing rules and regulations.
Monitored security cameras regularly to maintain a safe environment for all individuals within the facility at all times.
Managed emergencies efficiently by adhering to established protocols while remaining calm under pressure.
Encouraged resident accountability and self-sufficiency through consistent enforcement of rules, expectations, and consequences for noncompliance.
Promoted a positive and respectful atmosphere in the shelter by modeling appropriate behavior and treating residents with dignity.
Strengthened relationships between shelter staff members through clear communication and teamwork efforts during challenging situations.
Increased overall satisfaction among residents by actively listening to concerns and implementing improvements based on feedback.