Tamara Breaux
Denham Springs,LA
Summary
Dedicated and adaptable professional with a proactive attitude and a quick learning ability. Possesses a strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Committed to excellence and passionate about continuous growth. Ready to take on new challenges and make a positive impact in the workplace.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Pizza Hut
Walker, US
09.2024 - Current
General Manager
Lit Pizza
Hammond, US
04.2023 - 06.2024
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Developed and implemented strategic plans to drive business growth and increase profitability
- Led a team of 22 employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Achieved sales targets consistently by implementing targeted promotions and upselling techniques
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Streamlined workflow processes resulting in improved productivity
- Managed and resolved conflicts among team members to maintain a positive work environment
General Manager
Pizza Hut
Greenwell Springs, US
08.2021 - 04.2023
- As the GM I am responsible for hiring and training crew members as well as promoting from within
- I am required to understand the menu and enforce quality standards as well train crew on any changes
- I am responsible for training crew on and maintaining all food safety guidelines
- Interact with customers to ensure all inquiries and complaints are handled promptly
- Analyze food/beverage and labor costs
- Ensure cash management procedures are completed accurately
- Monitor budgets and oversee any cost cutting measures
- Monitor restaurant sales and revenue
- Organize and supervise marketing and promotional activities
- Take inventory and place orders with suppliers
- Check quality of deliveries and documentation
- Ensure correct storage of supplies
Kitchen/Shift Manager
The Jambalaya Shoppe
04.2016 - 08.2021
- I was promoted to Kitchen Manager and Shift Manager in 2018
- Duties have included, but not limited to: assisting with catering (delivering, setting up and serving), inventory of supplies and ingredients, placing orders, supervising staff, cooking, ensuring that food preparation is done to standards and proper consistency, scheduling staff, cleaning and disinfecting, keeping the kitchen and staff in compliance with health and safety guidelines, and training employees
General Manager
Pita Pit
02.2020 - 08.2020
- Duties include but not limited to assessing staffing requirements, hiring training and coaching staff; preparing and implementing standard operating procedures
- Managing staff performance
- Scheduling
- Monitoring adherence to health, safety, and hygiene standards
- Oversee preparation of food
- Ensure a high standard of quality of food and beverage presentation
- Observe size of food portions and preparation quantities to minimize waste
- Interact with customers to ensure all inquiries and complaints are handled promptly
- Analyze food/beverage and labor costs
- Ensure cash management procedures are completed accurately
- Monitor budgets and oversee any cost cutting measures
- Monitor restaurant sales and revenue
- Organize and supervise marketing and promotional activities
- Take inventory and place orders with suppliers
- Check quality of deliveries and documentation
- Ensure correct storage of supplies
Education
LPN degree -
Delta College of Arts and Technology
01.2015
Certificate - Medical Billing And Coding
AAPC
OnlineSkills
- Team Work
- Microsoft Word
- Shift Management
- Inventory Control
- Supervising Experience
- Reliability
- Profit & Loss
- Restaurant Experience
- Labor Cost Analysis
- Food Preparation
- Banquet Experience
- Food Production
- Management
- POS
- Leadership
- Human Resources
- Microsoft Office
- Excel
- Kitchen Management Experience
- Cooking
- Guest Services
- Flexibility
- Problem-solving
- Catering
- Food Industry
- Restaurant Management
- Food Safety
- Inventory management
- Employee training
- Customer service
- Workflow optimization
- Conflict resolution
Certification
- Louisiana Bar Card, 06/01/22 to 06/01/27
- Food Safety Certification, 06/01/22 to 06/01/27
- ServSafe
Timeline
General Manager
Pizza Hut
09.2024 - Current
General Manager
Lit Pizza
04.2023 - 06.2024
General Manager
Pizza Hut
08.2021 - 04.2023
General Manager
Pita Pit
02.2020 - 08.2020
Kitchen/Shift Manager
The Jambalaya Shoppe
04.2016 - 08.2021
LPN degree -
Delta College of Arts and Technology
Certificate - Medical Billing And Coding
AAPC