Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tamara Odister

Minneapolis ,MN

Summary

Dynamic clinic receptionist with a proven track record at Recovery Unplugged, adept at patient scheduling and front desk management. Recognized for enhancing patient flow and communication, while maintaining meticulous electronic health records. Adaptable and proactive, I excel in balancing workloads and resolving inquiries, ensuring a welcoming environment for all patients.

Work History

Clinic Receptionist

Recovery Unplugged
Red Wing, MN
10.2022 - 2025
  • Greeted patients and visitors with warmth and professionalism.
  • Managed appointment bookings for healthcare providers.
  • Communication: Answer, screen, and forward incoming phone calls; handle patient messages.
  • Organized administrative tasks efficiently.
  • Financial Duties: Collect co-pays and process payments.
  • Coordination: Liaise with medical staff and providers to ensure efficient patient flow.

Clinic Receptionist

Symetria Recovery
Chicago, IL
2016 - 2021
  • Managed patient check-ins, ensuring accurate data entry and efficient appointment scheduling.
  • Coordinated communication between patients and medical staff to enhance service delivery.
  • Maintained electronic health records with attention to detail and compliance standards.
  • Assisted in resolving patient inquiries and concerns, fostering a welcoming environment.

Education

Associate of Science - Communication Sciences And Disorders

Chicago State University
Chicago, IL
06.2018

Skills

  • Adaptable to change
  • Patient scheduling
  • Medication dispensing
  • Insurance verification
  • Front desk management
  • Deadline management
  • Workload balancing
  • Time tracking
  • Proactive approach

Accomplishments

  • Managed a high volume of customer inquiries and resolved issues promptly, achieving a customer satisfaction rating of 98%.
  • Implemented a new ticketing system that streamlined issue tracking and reduced resolution time by 25%.
  • Trained and mentored new team members, leading to a 15% improvement in team performance.

Timeline

Clinic Receptionist

Recovery Unplugged
10.2022 - 2025

Clinic Receptionist

Symetria Recovery
2016 - 2021

Associate of Science - Communication Sciences And Disorders

Chicago State University

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Tamara Odister