Tamara Rutledge
Fort Worth,Texas
Summary
Dedicated healthcare student, and Certified Clinical Medical Assistant. Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Box St. La Cantera
02.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Managed tables efficiently, coordinating orders and maintaining timely delivery of food and beverages.
- Collaborated with kitchen staff to execute menu changes and improve service flow.
- Trained new servers on company policies, menu knowledge, and customer interaction techniques.
Customer Service Associate
Packaging Accessories
05.2022 - 01.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Ensure all proper shipping guidelines are adhered to, including customs requirements.
Practicum Student
Lone Star Family Medical Practice
01.2023 - 04.2023
- Collaborate with, assist and participate in coordinating patient care and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Practicum Student
Keller Oaks Healthcare Center
01.2022 - 04.2022
- Provided personal care services such as bathing, grooming, dressing, and feeding to promote overall hygiene and dignity for residents.
- Enhanced overall patient experience by providing companionship and emotional support, making residents feel valued and respected within the nursing home community.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
No Degree - Nursing
San Antonio College
San Antonio, TXSophomore Focusing On Pre-Nursing -
The University of Texas At San Antonio
San Antonio, TXHigh School Diploma -
Timber Creek High School
Fort Worth, TX05-2023
Skills
- Vital signs monitoring
- Medical terminology knowledge
- Personal hygiene assistance
- Mobility assistance
- Clinical documentation
- Phlebotomy
- Specimens collection and processing
- Sterilization techniques
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA). #C4Y4M3E8
- Certification Heartsaver First Aid Online
- Certification Heartcode BLS Online
Timeline
Server
Box St. La Cantera
02.2025 - Current
Practicum Student
Lone Star Family Medical Practice
01.2023 - 04.2023
Customer Service Associate
Packaging Accessories
05.2022 - 01.2025
Practicum Student
Keller Oaks Healthcare Center
01.2022 - 04.2022
No Degree - Nursing
San Antonio College
Sophomore Focusing On Pre-Nursing -
The University of Texas At San Antonio
High School Diploma -
Timber Creek High School