Tamara Shinn
Dwight
Summary
Efficient Order Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, customer service, and data entry which facilitate streamlined order processing. Excel at communication, problem-solving, and time management, ensuring seamless operations and customer satisfaction.
Overview
21
21
years of professional experience
1983
1983
years of post-secondary education
1
1
Certification
Work History
Service order clerk
Fort Riley, KS, U.S. Army
Fort Riley North
09.2021 - 09.2025
- Processed customer orders accurately and efficiently in fast-paced environment.
- Provided support during peak periods by working extended hours when needed.
- Provided excellent customer service by responding promptly to inquiries and resolving complaints in a timely manner.
- Ensured compliance with all applicable laws and regulations related to order processing.
- Answered phone calls from customers regarding inquiries about their orders.
- Performed administrative duties such as filing paperwork, preparing correspondence.
- Participated in training sessions on new software systems related to order management.
- Resolved customer complaints related to order processing or product quality issues.
- Assisted in training new clerks on order processing procedures.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Drove customer feedback to deliver information to management for corrective action.
- Verified client information and validated data before creating shipping paperwork and internal documents.
- Inputted customer orders into computer system.
Certified Nursing Assistant
Irwin Army Community Hospital
Fort Riley North
10.2004 - 09.2024
- Assisted patients with making appointments
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted providers with procedures
- Stocked rooms with supplies
Education
Certificate - Certified Nursing Assistant
Cloud County Community College
Concordia, KS 12.2010 - 01.2011
Northern Valley
Almena, KSSkills
- Vital sign monitoring
- Patient assistance
- Medical record documentation
- Basic life support
Certification
- Certified nursing assistant
- BLS Certified
References
References available upon request.
Timeline
Service order clerk
Fort Riley, KS, U.S. Army
09.2021 - 09.2025
Certificate - Certified Nursing Assistant
Cloud County Community College
12.2010 - 01.2011
Certified Nursing Assistant
Irwin Army Community Hospital
10.2004 - 09.2024
Northern Valley