Tamara Snodgrass
Granbury
Summary
Dynamic leader with a proven track record at Lil Pirates Daycare, adept in team supervision and conflict resolution. Excels in creating collaborative environments, enhancing customer satisfaction, and streamlining operations. Skilled in team leadership and fostering positive relationships, achieving significant improvements in team productivity and customer service management.
Overview
2025
2025
years of professional experience
Work History
Shift Leader/ Server
Crown Colony Country Club
2s Lead Teacher
Lil Pirates Daycare
11.2024 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Server
Crown Colony Country Club
09.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Director
Lil Pirates Daycare
01.2023 - 02.2024
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
Kids Academy Supervisor
Lifetime Athletic Club
02.2022 - 12.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Fill Time Nanny
Care.com Inc
07.2021 - 11.2021
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Full Time Nanny
Care.com Inc
02.2021 - 07.2021
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Retail Stocker
Academy Sports and Outdoors
08.2019 - 01.2020
- Contributed to team success by staying flexible with scheduling needs and supporting coworkers as necessary.
- Ensured optimal product availability for customers through diligent shelf maintenance and replenishment efforts.
- Collaborated with fellow team members to ensure seamless coordination during shift changes and high-volume periods.
- Assisted in loss prevention efforts by adhering to store policies and diligently monitoring assigned areas.
Hostess
Farinas Winery and Cafe
04.2016 - 09.2018
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cashier
Chipotle
03.2017 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Diploma -
Granbury High School
Granbury, TX05.2018
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Customer service management
- Team supervision
- Conflict resolution
- Staff supervision
- Safety processes and procedures
- Complaint resolution
References
Johnny Rositas (10 Years)
Johnny. Rositas@granburyisd.org
(817) 408-4666
Mentor - JROTC Instructor
Stacie Wilson (18 Years)
StacieBilly@yahoo.com
(817) 233-0285
Family Friend
Maria Martinez (3 Years)
Unknown
(949) 247-1692
Previous Manager
Timeline
2s Lead Teacher
Lil Pirates Daycare
11.2024 - Current
Server
Crown Colony Country Club
09.2024 - 10.2024
Assistant Director
Lil Pirates Daycare
01.2023 - 02.2024
Kids Academy Supervisor
Lifetime Athletic Club
02.2022 - 12.2022
Fill Time Nanny
Care.com Inc
07.2021 - 11.2021
Full Time Nanny
Care.com Inc
02.2021 - 07.2021
Retail Stocker
Academy Sports and Outdoors
08.2019 - 01.2020
Cashier
Chipotle
03.2017 - 08.2017
Hostess
Farinas Winery and Cafe
04.2016 - 09.2018
Shift Leader/ Server
Crown Colony Country Club
Diploma -
Granbury High School
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