Certified Medical Assistant with 22 years’ experience within the healthcare industry. Proven track record of working with cross-functional teams, in order to meet patients’ needs and provide exceptional care. Currently seeking a role as a Clinical Lead, that will allow me to display my strong patient advocacy, interpersonal skills, and leadership capabilities.
Overview
25
25
years of professional experience
Work History
Registered Medical Assistant – Clinical Lead
BJC, SSM Health, and private doctors’ offices
02.2000 - Current
Work alongside medical doctors and professionals in a variety of health facilities such as: BJC, SSM Health, and private doctors’ offices
Trains and coaches new Medical Assistants on procedures and protocols to maximize performance
Operates as a clinical lead to lower/entry-level medical assistants, by providing guidance and specialized support
Conducts vital signs of patients, including blood pressure, EKG’s, and heart rate
Collects laboratory specimen (e.g., fluid, tissue etc.) and properly prepare it for lab testing
Informs patients about medication dosage, dietary needs/restrictions, and general health information
Schedules initial and follow-up appointments for patients in person and via telephone
Performs charting for all patients and ensures medical charts are appropriately updated and stored
Processes billing statements, verifies insurance coverage, and coordinates medical plans to ensure payment efficiency
Prepares medical exams room by restocking tools and equipment, sterilizing instruments and furniture, and setting up lab trays for exams
Performs medication management ensuring patients take treatment on time and consume appropriate dosage
Collects and process co-pays following an outlined procedure
Performs billing adjustments, initiates rebilling, halt bills and makes payment transfers when necessary
Inpatient Nephrology Attending at St Anthony hospital SSM Health Oklahoma city and SSM health ShawneeInpatient Nephrology Attending at St Anthony hospital SSM Health Oklahoma city and SSM health Shawnee
Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.