Tamara Turner
Tonawanda,New York
Summary
Results-driven healthcare professional with extensive experience at Kaleida Health and other prestigious institutions, excelling in electronic medical records management and patient interactions. Demonstrated success in roles such as Patient Care and Patient Financial Representative, enhancing patient registration accuracy and efficiency. Proficient in medical billing codes and phlebotomy, dedicated to delivering high-quality patient care while optimizing operational processes. Seeking opportunities to apply expertise in an innovative healthcare environment that emphasizes excellence in service delivery.
Overview
16
16
years of professional experience
Work History
Patient Financial Representative
Kaleida Health
11.2022 - Current
- Verify insurance coverage and eligibility
- Inform patients of financial responsibility for services
- Obtain prior authorizations for patients surgery or appointments
Patient Registration Receptionist
Kaleida Health
09.2019 - 11.2022
- Answered questions about health plan coverage policies and procedures.
- Greeted and registered patients, verified insurance information, collected copayments and deductibles.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Phlebotomist
Kaleida Health
06.2018 - 08.2019
- Draw the patient's blood for routine procedures.
- Collected specimen samples and transported to laboratory for processing.
- Reported any abnormal results or trends to supervisor or laboratory manager.
Patient Care Assistant
Kaleida Health
10.2012 - 06.2018
- Collected and labeled specimens to prepare for delivery to laboratory.
- Assisted physicians with examinations and procedures as needed.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Residential Habilitation Trainer
Heritage Centers
09.2008 - 09.2009
- Dispense medication to appropriate individual
- Conduct monthly fire drills to ensure safety of residents and staff
- Assist with daily living activities
Education
Erie community College
06.2007
Regents diploma -
Bennett High school
06.2004
Skills
- Proficiency with Electronic medical records
- Collect copays
- Knowledge of medical billing codes
- Specimen Collection
- Phlebotomy
- Hospital Admissions
Timeline
Patient Financial Representative
Kaleida Health
11.2022 - Current
Patient Registration Receptionist
Kaleida Health
09.2019 - 11.2022
Phlebotomist
Kaleida Health
06.2018 - 08.2019
Patient Care Assistant
Kaleida Health
10.2012 - 06.2018
Residential Habilitation Trainer
Heritage Centers
09.2008 - 09.2009
Erie community College
Regents diploma -
Bennett High school
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