Tamara Walden
Small Business Owner/Dental Hygienist
Philipsburg,MT
Summary
Detail-oriented professional with extensive experience as a Business Owner and Dental Hygienist. Proven expertise in business management and performance analysis, enhancing customer satisfaction and patient care. Skilled in marketing strategies and compassionate communication, fostering trust and loyalty while optimizing operational efficiency. Committed to excellence in service delivery and team development.
Overview
13
13
years of professional experience
Work History
Small Business Owner
Self-employeed
05.2023 - Current
- Managed daily operations to ensure efficient store functionality and customer satisfaction.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Oversaw inventory management, ensuring optimal stock levels and timely replenishment.
- Trained and mentored staff on customer service excellence and sales techniques.
- Analyzed guest feedback to refine services and enhance overall experience consistently.
- Established partnerships with local attractions to provide exclusive offers for guests while promoting tourism within the community.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Dental Hygienist
Philipsburg Dental
01.2017 - Current
- Provide comprehensive dental cleanings and preventive care for all patient populations.
- Advocated for importance of regular dental visits, increasing patient return rates.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Educated patients on oral hygiene practices and tailored home care strategies.
- Assisted in developing individualized treatment plans based on patient assessments.
- Collaborated with dentists to optimize patient outcomes and enhance treatment efficiency.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
Dental Hygienist
State of Montana-Montana State Prison
05.2013 - 04.2023
- Collaborated with dentists to optimize patient outcomes and enhance treatment efficiency.
- Enhanced patient oral health by performing comprehensive dental cleanings and preventive treatments.
- Increased patient trust and comfort, explaining procedures and answering questions with empathy and clarity.
- Conducted dental X-rays for diagnostic purposes, ensuring accurate treatment planning.
- Maintained sterile and organized treatment areas to uphold safety and hygiene standards.
- Assisted in reduction of dental anxieties through compassionate communication and patient education.
- Mentor to dental hygiene students utilizing the unique patient population.
- Maintaining daily tool count in accordance with prison safety and security protocols.
Education
Associate of Applied Science - Dental Hygiene
Great Falls College MSU
Great Falls, MTBachelor of Science - Business Administration/Marketing
The University of Montana
Missoula, MTSkills
- Operations & Business management
- Hiring, staffing and scheduling
- Inventory control
- Marketing
- Ultrasonic instrumentation
- Periodontal therapy
- Local anesthesia administration
- Oral cancer screening
- Infection control
Timeline
Small Business Owner
Self-employeed
05.2023 - Current
Dental Hygienist
Philipsburg Dental
01.2017 - Current
Dental Hygienist
State of Montana-Montana State Prison
05.2013 - 04.2023
Associate of Applied Science - Dental Hygiene
Great Falls College MSU
Bachelor of Science - Business Administration/Marketing
The University of Montana