Tamara Walker
Midlothian,TX
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
28
28
years of professional experience
Work History
Business Development Manager
Amino Transport
09.2022 - Current
- Managed purchases by making initial assessments, selecting suppliers and meeting support requirements.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
Territory Sales Manager
AT&T
02.2014 - 09.2022
- Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches..
- Tracked monthly sales to generate reports for business development planning.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
Senior Sales Account Executive
AVO Training Institute
11.2017 - 07.2021
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Operated register, handled cash and processed credit card transactions.
- Recruited, hired and trained new hires to optimize profitability.
- Increased profitability within accounts by cross-selling additional products.
Insurance Sales Agent
AAA
01.2014 - 08.2017
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Generated leads through cold-calling, networking and other outreach methods.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Senior Account Manager
CCS Medical
02.2013 - 02.2014
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Prepared budgets and approved budget expenditures.
- Enhanced sales volume through skilled support to both new and inactive customers.
Junior Customer Relationship Manager
AT&T Advertising Solutions
01.2009 - 02.2013
- Coordinates with telephone service providers to initiate, change, transfer, or cancel advertising billing
- Sends account form letters and contacts customers to establish satisfactory payment arrangements and inform customers of their accountability in payment of revenues.
- Optimized inbound and outbound resources to qualify leads and generate sales.
Senior Sales Consultant Manager
Southwestern Bell Telephone
04.2000 - 12.2008
- Accessed multiple databases, retrieved and interpreted information and input customer information in the computer while speaking with customers
- Negotiated and prepared service order requests from existing and new customers for installation, removal, or changes of telephone service
- Accurately computed and quoted rates, adjustments, and balances to customers
- Coordinated service arrangements/agreements with other departments, and corrected billing and service errors.
Mobility Manager
Cingular Wireless, AT&T
01.1996 - 04.2000
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Medical Assistant
Health South Rehab
06.1997 - 07.1999
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Measured vital signs and took medical histories to prepare patients for examination.
Customer Service Manager
Sprint
06.1996 - 11.1998
- Led team engagement to assist cross-functional departments and achieve goals.
- Rolled out operational improvements and solutions to deliver top-notch customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Processed documentation and troubleshot discrepancies to build client rapport.
Education
Master of Arts - Business Management
Ashford University
03.2013
Bachelor of Arts - Business Administration
Ashford University
San Francisco 01.2012
Associates in Medical Assisting - Medical Assisting
Ultrasound Diagnostic Institute
01.1999
Skills
- Budgeting and P&L
- Sales Tracking
- Profit and Revenue-Generating Strategies
- Product and Service Management
- Persuasive Negotiations
- Business Intelligence and Analysis
- Sales Expertise
- Contract Negotiation Expertise
- Team Leadership
- Lead Identification and Generation
- Territory and Account Penetration
Timeline
Business Development Manager
Amino Transport
09.2022 - Current
Senior Sales Account Executive
AVO Training Institute
11.2017 - 07.2021
Territory Sales Manager
AT&T
02.2014 - 09.2022
Insurance Sales Agent
AAA
01.2014 - 08.2017
Senior Account Manager
CCS Medical
02.2013 - 02.2014
Junior Customer Relationship Manager
AT&T Advertising Solutions
01.2009 - 02.2013
Senior Sales Consultant Manager
Southwestern Bell Telephone
04.2000 - 12.2008
Medical Assistant
Health South Rehab
06.1997 - 07.1999
Customer Service Manager
Sprint
06.1996 - 11.1998
Mobility Manager
Cingular Wireless, AT&T
01.1996 - 04.2000
Master of Arts - Business Management
Ashford University
Bachelor of Arts - Business Administration
Ashford University
Associates in Medical Assisting - Medical Assisting
Ultrasound Diagnostic Institute
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