Tamara Wilson
Hopkinsville,KY
Summary
Experienced Service Coordinator with 3 years of responsibility in community agencies. Extensive professional network of service providers and proven history of effective work. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Service Coordinator
Christian Care Communities/ Friendship House
Hopkinsville, KY
06.2022 - Current
- Coordinated service schedules and appointments with clients.
- Maintained accurate records of services provided for each client.
- Handled incoming calls and inquiries from customers regarding services offered.
- Worked with community based organizations to better assist residents with resources to remain in independent living.
Therapeutic Support Staff
Pennyroyal Center
Hopkinsville, KY
06.2013 - Current
- Assist director in all phases of the program
- Direct children and assist clients in group therapy
- Engage and encourage clients to set and complete goals
- Help Clients reach their daily goals through group and activities events.
Teen Director
Boys and Girls Club
Hopkinsville, KY
10.2013 - 06.2022
Assembler
T-RAD North America
Hopkinsville, KY
07.2006 - 07.2009
- Manufactured cores for automotive products
- Processed paperwork and kept daily records of product shortages and overages, production schedules, and efficiency totals and made changes accordingly
- Trained and coached new employees on use of machinery, company policies, and production goals
- Supervised line employees for years, providing training and support
- Maintained cleanliness and order of work area and machinery
- Able to run several different machines as needed.
Mental Health Technician
Cumberland Hall
Hopkinsville, KY
03.2003 - 07.2006
- Provided care to mental health patients
- Facilitated group therapy sessions
- Recorded patient weight and blood pressure onto medical charts
- Assisted residents with all basic necessities.
Head Sales Associate
Fred's Store
Hopkinsville, KY
12.2002 - 07.2006
- Assisted customers with retail purchases
- Operated cash register and handled money
- Stocked shelves and maintained inventory
- Maintained cleanliness of store
- Responsible for all vendor appointments and schedules.
Shelter Advocate
Sanctuary House
Hopkinsville, KY
- Assist clients with daily living needs including transportation, child care, job placement, and psychological assessments
- Maintain Emergency Protective Orders (deputized).
Instructional Assistant
Christian County Middle School
Hopkinsville, KY
- I assist teachers in the class room with their students
- I make sure the students are staying on task by completing their assignments
- Help with all subjects in learning, while helping the students maintain passing grades.
Education
Associate of Applied Science - Human Services
Hopkinsville Community College
Skills
- Able to adapt to learning environment and people
- Proficient in most computer applications, including Microsoft Office and Internet
- Excellent customer service skills
- Able to operate cash register and handle cash
- Able to perform most general office duties, including answering multi-line phones, filing, copying, data entry, faxing, word processing, records management, etc
- Inventory and Quality Control experience
- Family Service Plans
- Resource Utilization
- Program Follow-Up and Assessment
- Community Resource Expertise
- Accurate Recordkeeping
- MS Office Expertise
- Telephone Communication
Accomplishments
- Employee of the month at Christian County High School
- Recognized at the Boys and Girls All Staff Training as the most knowledgeable of Boys and Girls Club mission.
Timeline
Service Coordinator
Christian Care Communities/ Friendship House
06.2022 - Current
Teen Director
Boys and Girls Club
10.2013 - 06.2022
Therapeutic Support Staff
Pennyroyal Center
06.2013 - Current
Assembler
T-RAD North America
07.2006 - 07.2009
Mental Health Technician
Cumberland Hall
03.2003 - 07.2006
Head Sales Associate
Fred's Store
12.2002 - 07.2006
Shelter Advocate
Sanctuary House
Instructional Assistant
Christian County Middle School
Associate of Applied Science - Human Services
Hopkinsville Community College
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