Overview
Work History
Education
Skills
Timeline
Generic
Tamara Ziegler

Tamara Ziegler

Muscle Shoals,AL

Overview

4
4
years of professional experience

Work History

Telephone Triage Registered Nurse/Clinic Nurse

HCA Healthcare Inc.
03.2025 - Current
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decision-making.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Increased efficiency in triage call handling through effective communication and active listening skills.
  • Promoted a seamless healthcare experience for patients by coordinating appointments, referrals, and follow-ups as needed.
  • Streamlined workflow processes by utilizing electronic medical record systems proficiently during telephone assessments.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Contributed to team success by mentoring new staff members on best practices in telephone triage nursing.
  • Enhanced patient satisfaction by providing timely and accurate telephone triage services.
  • Evaluated patient histories, complaints, and current symptoms.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Maintained up-to-date knowledge of best practices in cardiology nursing through continuous professional development opportunities.
  • Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.

Registered Nurse

UnityPoint Health - St Lukes Hospital
08.2024 - 02.2025
  • Cardiology Clinic
  • Outpatient Clinic
  • End of Assignment
  • Travel Assignment
  • AMN Healthcare
  • Teaching Hospital
  • # of Beds in Facility: 377

Registered Nurse

ECU Health Medical Center
05.2024 - 08.2024
  • Palliative Care
  • Progressive Care Unit (PCU)
  • End of Travel Assignment
  • Travel Assignment
  • AMN Healthcare
  • # of Beds in Facility: 1000

Registered Nurse

ECU Health Medical Center
04.2024 - 05.2024
  • Palliative Care
  • Progressive Care Unit (PCU)
  • End of Travel Assignment
  • Travel Assignment
  • AMN Healthcare
  • # of Beds in Facility: 1000

Registered Nurse

Helen Keller Hospital
10.2021 - 04.2024
  • Medical ICU
  • Intensive Care Unit (ICU)
  • To Travel
  • Supervisory Assignment: No
  • # of Beds in Unit: 12

Education

Associate's -

Wallace State
Hanceville, AL
08.2021

Bachelor's -

The University of Alabama
Tuscaloosa, AL
12.2022

Skills

  • AED Proficient
  • CHF Proficient
  • Management of Emergent Resuscitation Situations Proficient
  • Chest Pain Proficient
  • Dysrhythmia Management and Interpretation Intermittent
  • Aspiration Intermittent
  • Manual Resuscitation Bag (MRB, Ambu Bag) Proficient
  • Upper Respiratory Infection Proficient
  • Pneumonia Proficient
  • Seizures Proficient
  • Constipation/Impaction Proficient
  • Diarrhea Proficient
  • Management of Gastric tubes (NG, GJ, G, PEG, DOBOFF) Proficient
  • Pyelonephritis/UTI Proficient
  • Hypo/Hyperglycemia Proficient
  • Infectious/Communicable Disease Proficient
  • Moderate Sedation Proficient
  • Managing Threatening/Violent Behavior Proficient
  • Restraints Proficient
  • Substance Withdraw Proficient
  • Substance Overdose Proficient
  • Suicide Risk Proficient
  • Child Abuse Recognition/Reporting Proficient

Timeline

Telephone Triage Registered Nurse/Clinic Nurse

HCA Healthcare Inc.
03.2025 - Current

Registered Nurse

UnityPoint Health - St Lukes Hospital
08.2024 - 02.2025

Registered Nurse

ECU Health Medical Center
05.2024 - 08.2024

Registered Nurse

ECU Health Medical Center
04.2024 - 05.2024

Registered Nurse

Helen Keller Hospital
10.2021 - 04.2024

Associate's -

Wallace State

Bachelor's -

The University of Alabama

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