Tamara "Ashley" Smith
Colorado Springs,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wellness Director
Jackson Creek Senior Living
Monument, CO
01.2023 - 10.2023
- Worked closely with Marketing Team to conduct assessments to determine level of care for all admissions
- Hosted bi weekly events for clinical team with PT, OT, and Hospice companies to provide continuing education
- Recruited, hired and trained new clinical staff.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Built and lasting relationships with ancillary providers to include hospice to maintain continuity of care.
- Oversaw wellness care team to keep performance in compliance with safety standards and state regulations.
- Met care coverage demands by setting effective schedules and delegating assignments.
- Provided exemplary customer service to all Residents and family members.
Assisted Living/Memory Support Director
Jackson Creek Senior Living
Monument, CO
01.2022 - 06.2023
- Oversees daily operations at community caring for more than 90 individuals.
- Leads and motivates 20+ employees through supervision, training and coaching on duties and daily operational activities.
- Heads clinical oversight to devise and establish policies, procedures and best practices in alignment with state regulatory requirements.
- Optimizes case and clinical management and recommends plans to improve safety and health programs.
- Recruits and hires intelligent clinical and administrative staff to bolster skills set of already talented team.
- Resolves conflict between physicians, nurses and administrative staff to maintain optimal workflows.
- Provides ongoing Dementia training and support for Memory Support Unit of 28 individuals
Director of Resident Programs
Brookdale Skyline Senior Living
Colorado Springs, CO
08.2016 - 01.2022
- Participates in community leadership decision-making so as to have a positive impact on community business operations including management of department budget and staff
- Maintains budget and follows budget specific guidelines as part of overall financial leadership for the department
- Negotiates and manages community contracts in significant matters such as vendors and entertainers
- Directly supervises Resident Program Assistants/Coordinators and Transportation drivers
- Led engaging individual and group activities to promote resident involvement
- Coordinated musical guests, movies and other types of resident entertainment.
- Upheld positive quality of life standards for residents of all ability levels.
Education
Assisted Living Directors License - Assisted Living Director's Licensure Course
Colorado Gerontological Society
Denver, CO08.2021
Bachelor of Science - Business Administration And Management
Pikes Peak Community College
Colorado Springs, CO05.2014
Associate of Science - Medical Insurance Billing & Coding
Pikes Peak Community College
Colorado Springs, COSkills
- Broad Marketing skills within the senior population
- Relationship Building
- Industry Trends
- Supervision & Leadership
- Training & Development
- Assisted Living Administrator's License
- Multitasking and Prioritization
- Microsoft Office Suite
- QMAP, First Aid/CPR
Certification
- Certified Dementia Practitioner , NCCDP - 2019
- Colorado Activities Professionals' Association Member, 2018
Timeline
Wellness Director
Jackson Creek Senior Living
01.2023 - 10.2023
Assisted Living/Memory Support Director
Jackson Creek Senior Living
01.2022 - 06.2023
Director of Resident Programs
Brookdale Skyline Senior Living
08.2016 - 01.2022
Assisted Living Directors License - Assisted Living Director's Licensure Course
Colorado Gerontological Society
Bachelor of Science - Business Administration And Management
Pikes Peak Community College
Associate of Science - Medical Insurance Billing & Coding
Pikes Peak Community College
- Certified Dementia Practitioner , NCCDP - 2019
- Colorado Activities Professionals' Association Member, 2018
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