Tamara E. Ryan
Hollidaysburg,PA
Summary
Energetic employee with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
21
21
years of professional experience
Work History
Server/Bar Trainer
Buffalo Wild Wings
State College, PA
07.2025 - Current
- Assisted in training new servers on menu items and service procedures.
- Provided excellent customer service in a fast-paced sports bar environment.
- Managed food and beverage orders efficiently for large groups of guests.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained cleanliness and organization of dining and service areas consistently.
Server
Buffalo Wild Wings
Mentor, OH
07.2024 - 04.2025
- Managed multiple tables efficiently during peak service hours.
- Supported promotional events by upselling menu items to enhance guest experience.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
SERVER
Winking Lizard
Mentor, OH
09.2021 - 05.2024
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Delivered exceptional customer service by tending to guest needs.
SERVICE/CULINARY PROFESSIONAL/CORP. BAR TRAINER
Longhorn Steakhouse
Mentor, OH
12.2005 - 07.2021
- Opened new restaurants training all new server/bar team members.
- Conducted weekly inventory of liquor, beer, wine, glassware, and supplies to maintain smooth bar operations.
- Conducted weekly inventory of liquor, beer, wine, glassware and other supplies needed for smooth operation of the bar.
- Applied problem-solving skills during peak business hours to effectively manage challenging situations.
- Utilized problem solving skills when faced with challenging situations during peak business hours.
- Delivered exceptional customer service by tending to guest needs.
- Resolved customer complaints and handled intoxicated persons, escalating issues to law enforcement when necessary.
Education
Associate in Arts (A.A.) - Art
Lakeland Community College
Mentor, OHHigh School Diploma -
North High
Eastlake, OHSkills
- Food safety
- Food Safety Compliance
- Suggestive Selling
- Excellent Communication
- Multitasking Abilities
- Critical Thinking
- Dependability
- Microsoft Office
Timeline
Server/Bar Trainer
Buffalo Wild Wings
07.2025 - Current
Server
Buffalo Wild Wings
07.2024 - 04.2025
SERVER
Winking Lizard
09.2021 - 05.2024
SERVICE/CULINARY PROFESSIONAL/CORP. BAR TRAINER
Longhorn Steakhouse
12.2005 - 07.2021
Associate in Arts (A.A.) - Art
Lakeland Community College
High School Diploma -
North High