Tamara Coleman

Conducts on line and offline research, investigation and evidence gathering for advertisement and offering of illegal short term rentals (less than 30 days).

Conducts compliance checks to verify consistency and conformance with the NYC Short-term Registration law

Utilize various databases, web based programs to verify and gather information and research public records

Performs field work including serving, summonses and violations and/or posting summonses and violations

Assists in the creation of Office of Special Enforcement reports in conjunction with the research team

Participate in investigative operations as required in support of enforcement actions and testify at administrative and court proceedings

Interview subjects and witnesses, gather, analyze and develop intelligence, write narrative reports and responsible for a caseload of investigations

• Maintained residential tenancy agreements for renewal or termination following program guidelines.
  
• Implemented property inspection procedures to maintain compliance with housing codes.
• Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
  
• Investigated key breaches of tenancy contracts.
  Connected individuals with relevant community resources and coordinated referrals. Answered questions and responded to inquiries to deliver high level of service to residents

• Collaborated with social workers to support residents.
  
• Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  

• Investigated medical professionals regarding fraudulent medicaid claims
  
• Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
  
• Conducted undercover operations to better observe and obtain information on suspects.
  
• Reported results of investigations with written observations and photographs, and produced final reports.
  
• Maintained detailed case log of all cases assigned to monitor progress and completion

• Investigated complaints against Real Estate Brokers/Salespersons/Appraisers, Notary Publics, Security Guard Firms/Security Guards, Alarm Installers/Alarm installer firms, Hearing Aide dispensers and Telemarketing Firms.
  
• Conducted inspections on All Appearance Enhancement businesses i.e.: Barbers, Hair Stylists etc. to ascertain if they were conforming to New York State Department of State health and safety regulations.

• Conducted field visits to Complainants, Licensees and witnesses to conduct interviews and collect evidence and relevant documents
  
• Testified at administrative and criminal court proceedings regarding investigative findings

• Organized investigative notes and evidence into case reports