Tamardeize Dukes
Chicago,IL
Summary
20 Years of Experience Customer Service, Communication Skills, Detail Oriented, Call Center, Effective problem solving, Dispatch and Multitasking
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Hollywood Beauty Supply
9434 S HALSTED ST
01.2017 - 10.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Sales Associate
Five Below
7601 S CICERO AVE #1930
07.2016 - 09.2017
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted with putting floor fixture together and stocking shelves for grand opening of new store.
Receptionist
ManpowerGroup
525 W MONROE ST
05.2014 - 03.2015
- Answer incoming calls send and receive fax
- Established a positive reputation as a reliable worker who could be depended upon for consistent quality performance in all assigned tasks.
- Delivered exceptional results under tight deadlines by utilizing time management skills and multitasking abilities effectively.
- Work well in a team setting, providing support and guidance.
Education
Certificate - CNA
Dawson Tech Instiute
3900 S State Street2005
High School Diploma -
DuSable High School
4934 S Wabash06.1995
Child Development ED
Malcolm X College
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
Timeline
Assistant Store Manager
Hollywood Beauty Supply
01.2017 - 10.2021
Sales Associate
Five Below
07.2016 - 09.2017
Receptionist
ManpowerGroup
05.2014 - 03.2015
Certificate - CNA
Dawson Tech Instiute
High School Diploma -
DuSable High School
Child Development ED
Malcolm X College