Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamaria Diorio

Hartford,CT

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Customer Service Rep

Chief of staff
Hartford, CT
03.2017 - 10.2023
  • Catering, food service, as well as providing full customer service for various events throughout the Connecticut and Boston areas.
  • To carry out all requirements specify at any job site in a professional in caring manor, providing the ultimate in customer service at all times.

Server/Bartender

BERTUCCI'S
Manchester, CT
05.2017 - 09.2017

Head Waitress

Grand Pizza
New Britain, CT
08.2015 - 02.2016
  • Set up tables, greeted customers and escorted them to their table.
  • Served food and beverages giving excellent customer service.
  • Prepared itemized checks and handled credit card transactions.

Detox Technician

CMHA Allied treatment center
New Britain, Connecticut
08.2009 - 09.2015

I was in charge of intakes into the detox facility. I was responsible for vital signs, room checks, and virtually knowing where every patient was at all times. As well as supply them with some form oftherapeutic value

Server

Gold Roc
West Hartford, CT
05.2014 - 01.2015
  • Greeted and waited on customers giving excellent customer service.
  • Served food and beverages in a timely manner.

Server/Bartender

The Baltic Restaurant
Berlin, CT
11.2012 - 03.2014
  • Set up and breakdown for banquets.
  • Serving guests at dinner and events.
  • Bartending to guest satisfaction.

Certified Medical Assistant

Doctor Lena Shaw
New Britain, Connecticut
04.2007 - 12.2012

Making contact with all patients, whether it be by telephone or in person contact. Helped with office procedures, completed all filing procedures, as well as making calls to patient when necessary.

Home Health Aide

Allied Home Health
New Britain, Connecticut
06.2009 - 04.2011

I was responsible for showing up in the morning and introducing my client to the day. Eating and making the serving breakfast along with always a bottle of ensure. I also the patient into her wheelchair so that her hair could be done and bath could be taken. And then we would play beauty salon. I also accompanied her to every and any appointment she had in the course of the day up until two or 3 PM in the afternoon.

Banquet Server/Dining room Server/Bartender

Angelico's Cafe
New Britain, CT
01.1999 - 10.2005
  • Greeted and seated guests, took orders and served to customer satisfaction.
  • Prepared, mixed and served drinks according to customer request.
  • Stocking and maintaining a clean and safe environment.
  • Opening and closing.

Education

Associate - DARC

Tunxis Community College
Bristol, CT
07.2007

CMA - Medical Assisting

Lincoln Tech
New Britain, CT
06-2007

Skills

  • Hostess
  • Restaurant server
  • Bartending
  • Waitress
  • Customer service
  • Server
  • Cash handling
  • Order processing
  • Team collaboration
  • Customer relationship management
  • Conflict resolution
  • Time management
  • Interpersonal communication
  • Active listening
  • Problem solving
  • Adaptability
  • Cultural awareness

Certification

Food Handler

Timeline

Server/Bartender

BERTUCCI'S
05.2017 - 09.2017

Customer Service Rep

Chief of staff
03.2017 - 10.2023

Head Waitress

Grand Pizza
08.2015 - 02.2016

Server

Gold Roc
05.2014 - 01.2015

Server/Bartender

The Baltic Restaurant
11.2012 - 03.2014

Detox Technician

CMHA Allied treatment center
08.2009 - 09.2015

Home Health Aide

Allied Home Health
06.2009 - 04.2011

Certified Medical Assistant

Doctor Lena Shaw
04.2007 - 12.2012

Banquet Server/Dining room Server/Bartender

Angelico's Cafe
01.1999 - 10.2005

Associate - DARC

Tunxis Community College

CMA - Medical Assisting

Lincoln Tech
Tamaria Diorio