Tamarkus Flanagan
Houston,TX
Summary
Accomplished Supervisor with a proven track record at Paradigm at Westbury, enhancing room cleanliness and guest satisfaction through effective staff training and mentoring. Skilled in housekeeping knowledge and customer service, I led initiatives that significantly improved operational efficiency and team productivity. My leadership fosters a culture of excellence, achieving tangible results in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Housekeeping Supervisor
Paradigm at Westbury
10.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Plasma Table Operator
Madden Bolt Corporation
03.2014 - 07.2022
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Collaborated effectively with engineering staff on custom designs, ensuring proper specifications were met for each project.
- Increased operational efficiency by maintaining a clean and organized workspace at all times.
- Troubleshot and resolved technical issues with plasma equipment, minimizing production delays.
- Streamlined workflow processes, resulting in increased productivity and reduced downtime.
- Demonstrated adaptability by quickly learning new software programs and incorporating them into daily tasks for better outcomes.
- Increased accuracy in part dimensions by regularly calibrating measuring tools such as calipers, micrometers, and rulers.
Supervisor
Blue Beacon Truck Wash
08.1998 - 02.2008
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
James Madison High School
Houston, TX05.1998
Skills
Housekeeping knowledge
Cleaning and sanitation
Guest Relations
Customer service-focused
Task assignment
Customer Service
Training and mentoring
Cleaning techniques
Staff Scheduling
Timeline
Housekeeping Supervisor
Paradigm at Westbury
10.2023 - Current
Plasma Table Operator
Madden Bolt Corporation
03.2014 - 07.2022
Supervisor
Blue Beacon Truck Wash
08.1998 - 02.2008
High School Diploma -
James Madison High School
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