Tamatha Bradley
Summary
Polite and professional PBX with exceptional communication coordination skills. Proficient in use of all tools with proven to promote effective communication across departments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
PBX ( Private Branch Exchange)
Centra Hospital (LGH)
Lynchburg, VA
10.2023 - Current
- Improved call routing efficiency by expertly operating and managing the Private Branch Exchange system.
- Assisted in reducing dropped calls by promptly addressing technical issues and escalating to appropriate teams when necessary.
- Enhanced customer satisfaction with effective call handling, ensuring seamless transfers to relevant departments.
- Streamlined communication within the organization by efficiently directing internal calls to appropriate personnel.
Anesthesia Technician
Carilion Hospital (RMH)
Roanoke, VA
05.2023 - 10.2023
- Improved patient comfort by assisting anesthesia providers with the timely administration of medications and monitoring.
- Streamlined workflow for smoother procedures by maintaining anesthesia equipment, supplies, and documentation.
- Enhanced patient safety by conducting routine inspections and troubleshooting issues with anesthesia machines and devices.
- Assisted in successful surgeries through effective communication and collaboration with fellow healthcare professionals.
Motor Coach Driver
Abbott, Greyhound, Roanoke And Danville City
Virginia / Georgia
10.2019 - 05.2023
- Enhanced passenger satisfaction by providing safe and timely transportation services for long-distance trips.
- Reduced incidents of mechanical failures by conducting thorough pre-and post-trip vehicle inspections.
- Maintained a clean and comfortable environment for passengers, ensuring an enjoyable travel experience.
- Assisted passengers with boarding and disembarking, demonstrating excellent customer service skills.
CNA (MONITOR TECH - IR TECH ASSIT- MOBILITY TECH)
Carilion Hospital (RMH)
Roanoke, VA
08.2013 - 09.2018
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Followed directions of licensed nurses to administer medications and treatments.
Travel CNA
Nursefinders, Travel Nursing
Roanoke, VA
03.2004 - 01.2012
- Enhanced patient experience by providing compassionate and attentive care during travel assignments.
- Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
- Collaborated with healthcare teams to ensure seamless continuity of care during patient transfers between facilities.
- Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
Master Stylist
JCPenney Salon
Roanoke, VA
06.1998 - 03.2006
- Enhanced client satisfaction by providing personalized hair consultations and recommending tailored styling solutions.
- Increased salon revenue by promoting and selling various hair care products, treatments, and services.
- Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
- Collaborated with other stylists to create unique looks for special events and fashion shows.
Air Jet Operator
PFG Precision Optics
Vinton, VA
02.1992 - 08.1996
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
Education
No Degree - Truck And Bus Driving
Durham School Services (Class B CDL)
Roanoke, VA09.2017
No Degree - Practical Nursing
ECPI University
Roanoke, VA10.2008
No Degree - Cosmetology
ATI BEAUTY COLLEGE
Roanoke, VA08.1998
High School Diploma -
William Fleming High School
Roanoke, VA06.1989
Skills
- Switchboard Operation
- Quality Assurance
- Data Entry Proficiency
- Stress Tolerance
Certification
Micro Computers / excel certificate of completion
Timeline
PBX ( Private Branch Exchange)
Centra Hospital (LGH)
10.2023 - Current
Anesthesia Technician
Carilion Hospital (RMH)
05.2023 - 10.2023
Motor Coach Driver
Abbott, Greyhound, Roanoke And Danville City
10.2019 - 05.2023
CNA (MONITOR TECH - IR TECH ASSIT- MOBILITY TECH)
Carilion Hospital (RMH)
08.2013 - 09.2018
Travel CNA
Nursefinders, Travel Nursing
03.2004 - 01.2012
Master Stylist
JCPenney Salon
06.1998 - 03.2006
Air Jet Operator
PFG Precision Optics
02.1992 - 08.1996
No Degree - Truck And Bus Driving
Durham School Services (Class B CDL)
No Degree - Practical Nursing
ECPI University
No Degree - Cosmetology
ATI BEAUTY COLLEGE
High School Diploma -
William Fleming High School