Tamba Gborie
Customer Service Specialist
Lawrenceville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and expectation.
Overview
5
5
years of professional experience
Work History
Customer Service Specialist
Monlyn Associate
07.2018 - 03.2021
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Event Security Supervisor
G4S Secure Solutions, England
05.2016 - 06.2018
- Kept team compliant with security protocols and appearance standards.
- Supervised team of 10 security personnel during shift.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Education
Bachelor of Arts - Events Management And Hospitality
University College of Birmingham
Birmingham, England 09.2017
Foundation Diploma - Fine Arts
Walsall College Of Arts And Technogy
Birmingham, England 09.2008
Skills
- Customer Service and Assistance
- Good Communication Skills
- Customer Service
- Warehousing Practices and Procedures
- Telephone Etiquette
- Ability to Work Independently
- Understanding Customer Needs
- Team Meetings
- Reading Comprehension
- Customer Relations
- Effective Written and Verbal Communication
- Excellent Written and Oral Communication
Enjoy reading, cycling, listening to different genre of music.
I enjoy partaking in my hobbies because it ensures in keeping my mind, body and soul fit, healthy, focused and determined.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are two ways to be rich: One is by acquiring much, and the other is by desiring little.
Jackie French Koller
Timeline
Customer Service Specialist
Monlyn Associate
07.2018 - 03.2021
Event Security Supervisor
G4S Secure Solutions, England
05.2016 - 06.2018
Bachelor of Arts - Events Management And Hospitality
University College of Birmingham
Foundation Diploma - Fine Arts
Walsall College Of Arts And Technogy