Tamber Miller
Aministrative Assistant
Huntington Beach,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
12
12
years of professional experience
Work History
Animal Care Attendant
Paw Sweet Paw
Irvine , CA
10.2023 - Current
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to management in a timely manner.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
Administrative Specialist
Herbst Smith Fabrication
2022.11 - 2023.10
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Mortgage Consultant
Groves Capital, Inc
2021.12 - 2022.05
- Oversaw sales and underwriting processes of mortgage lending office.
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Monitored pipelines to track and log status of loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Mortgage Consultant
The Federal Savings Bank
2020.02 - 2022.03
- Oversaw sales and underwriting processes of mortgage lending office.
- Monitored pipelines to track and log status of loans.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Fielded customer complaints and provided solutions.
- Explained different types of loans pertaining to client situations.
Resident Relations Specialist
The Residences At Pacific City
2019.07 - 2020.09
- Provided assistance to residents concerns, paying attention to special needs or wants within the community.
- Managed monthly social events for the community.
- Established trust with residents and all staff within the community and became a go-to representative for any task, even if outside my department.
Mortgage Loan Originator
LoanDepot
2012.01 - 2016.01
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
Education
Loan Officer
Mortgage Loan Originator - NMLS 1123095
Skills
- Loan Processing Coordination
- Administrative and Clerical Support
- Complaint Handling
- Customer Relations and Satisfaction
- Credit History Review
- Client Inquiries
Timeline
Animal Care Attendant
Paw Sweet Paw
10.2023 - Current
Administrative Specialist
Herbst Smith Fabrication
2022.11 - 2023.10
Mortgage Consultant
Groves Capital, Inc
2021.12 - 2022.05
Mortgage Consultant
The Federal Savings Bank
2020.02 - 2022.03
Resident Relations Specialist
The Residences At Pacific City
2019.07 - 2020.09
Mortgage Loan Originator
LoanDepot
2012.01 - 2016.01
Loan Officer
Mortgage Loan Originator - NMLS 1123095
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