Dedicated and dependable professional with more than 20 years of experience in leadership, customer service, restaurant operations, warehouse operations, and team development. Strong background in supervising employees, maintaining efficient operations, providing exceptional customer service, and working effectively in fast-paced environments. Holds certifications in Wedding Planning and Hotel & Restaurant Management. Organized, hardworking, detail-oriented, creative, and committed to professional excellence
• Perform daily warehouse operations in a fast-paced environment.
• Sort, organize, process, and prepare products for shipment.
• Maintain accuracy while handling high volumes of merchandise.
• Follow company safety procedures and operational guidelines.
• Work collaboratively with team members to meet productivity and operational goals.
• Maintain an organized and efficient work environment.
• Demonstrate reliability, flexibility, and strong attention to detail.
• Consistently adapt to changing priorities and business needs.
• Led and supported employees in daily restaurant operations.
• Provided coaching, direction, and training to team members.
• Helped maintain high standards of customer service.
• Supported staffing, scheduling, and daily operational needs.
• Assisted management with employee development and team productivity.
• Addressed customer and employee concerns professionally.
• Ensured employees followed company policies, procedures, and safety standards.
• Helped maintain a clean, organized, and efficient restaurant environment.
• Worked closely with management and team members to accomplish business goals.
Provided leadership in a fast-paced, customer-focused environment