Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaMeika Carter

Austin

Summary

Results-driven Claims Process Specialist with a proven track record in optimizing operational synergies, project management, and process implementation. Recognized for strategic planning abilities and talent for facilitating collaboration among cross-functional teams to develop innovative solutions. Strong communication and relationship-building skills enhance the ability to forge productive partnerships with colleagues and clients, driving success in all initiatives. Committed to delivering exceptional results through a collaborative approach and a focus on continuous improvement.

Overview

15
15
years of professional experience

Work History

Claims Process Specialist

Progressive
03.2023 - Current
  • Managed large-scale projects and facilitated organizational change.
  • Collaborated with stakeholders to implement business solutions.
  • Provided leadership and coaching to enhance team performance.

Dispatch Supervisor

Progressive
09.2019 - 03.2023
  • Supervised team operations and conducted performance reviews.
  • Developed processes to improve business unit efficiency.
  • Worked with various business partners to create more streamline workflows.

CCU Coach

Progressive
07.2018 - 09.2019
  • Supported business initiatives and fostered a positive learning environment.

CCU Rep

Progressive
10.2015 - 07.2018
  • Managed customer interactions and collaborated on claims assessments.

Technical Support / Business Operations Coordinator

Comcast
09.2010 - 03.2015
  • Provided technical support and coordinated business operations.
  • Managed LAN/WAN installations and supported account executives.

Education

Bachelor of Liberal Arts - Corporate Communication

University of Houston
Houston, TX

Associate of Liberal Arts - Corporate Communication

Houston Community College
Houston, TX
12.2009

Skills

  • Project Management & Strategic Leadership
  • Team Building & Mentorship
  • Training & Development
  • Interpersonal Communication
  • Employee Engagement

Timeline

Claims Process Specialist

Progressive
03.2023 - Current

Dispatch Supervisor

Progressive
09.2019 - 03.2023

CCU Coach

Progressive
07.2018 - 09.2019

CCU Rep

Progressive
10.2015 - 07.2018

Technical Support / Business Operations Coordinator

Comcast
09.2010 - 03.2015

Associate of Liberal Arts - Corporate Communication

Houston Community College

Bachelor of Liberal Arts - Corporate Communication

University of Houston