Tameika McLean
Flushing,NY
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Great at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
13
13
years of professional experience
Work History
Certified Life, Accident & Health Insurance Agent
New York Life Insurance Co
10.2020 - 05.2021
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole & term life Insurance
- Recruited potential clients by using direct marketing mailings and phone contacts.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Hair Stylist/Receptionist
Urban America Hair Cutters
03.2016 - 04.2020
- Evaluates client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
- Builds strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Offers highly skilled and diverse salon services, including cuts, color services and extensions
- Educates clients about products and self-maintenance for healthy hair based on needs and preferences.
Salon Sales Consultant Leader
Naveah's Salon & Day Spa
07.2018 - 02.2020
- Completed customer purchases and processed payments
- Achieved individual sales goals with expert techniques and contributed to consistent team performance wins
- Kept store appearance on-brand, on-trend and in line with visual standards.
Call Center Customer Service Representative
GCS Inc.
12.2016 - 07.2018
- Recognized and seized opportunities for sales referrals following appropriate processes
- Created and delivered quotes to potential clients for services
- Followed up on customer calls, providing new information
- Uncovered caller needs using customer interaction models and scripts
- Helped train and coach new customer service representative teammates.
Business Owner
Passions Hair Designz
06.2008 - 07.2015
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Put together realistic budgets based upon costs and fees for effectively operating business.
Education
2024 Medicare + Fraud, Waste & Abuse Certified
AHIP
09.2023
Licensed Life, Accident & Health Insurance Agent -
NYL Agent Education
New Hyde Park, NY03.2021
Certificate in Cosmetology - Cosmetology Education -
Learning Institute For Beauty Sciences
Hempstead, Long Island01.2002
Diploma -
Business Magnet High School
St.Albans, NY06.1997
Skills
- Team relationship building and management
- Promotions and Marketing Strategies
- Insurance Industry Knowledge
- Outstanding client retention
- Hair maintenance expert
- Pays professional attention to Details
Timeline
Certified Life, Accident & Health Insurance Agent
New York Life Insurance Co
10.2020 - 05.2021
Salon Sales Consultant Leader
Naveah's Salon & Day Spa
07.2018 - 02.2020
Call Center Customer Service Representative
GCS Inc.
12.2016 - 07.2018
Hair Stylist/Receptionist
Urban America Hair Cutters
03.2016 - 04.2020
Business Owner
Passions Hair Designz
06.2008 - 07.2015
2024 Medicare + Fraud, Waste & Abuse Certified
AHIP
Licensed Life, Accident & Health Insurance Agent -
NYL Agent Education
Certificate in Cosmetology - Cosmetology Education -
Learning Institute For Beauty Sciences
Diploma -
Business Magnet High School
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