Tameka Benson
Baltimore,MD
Summary
Dynamic Client Aide with a proven track record at Easterseals, skilled in healthcare navigation and client assessment. Successfully streamlined operations, enhancing appointment scheduling efficiency by 30%. Known for compassionate care and effective problem-solving, fostering strong client relationships and promoting independence through tailored support and proactive intervention strategies.
Overview
14
14
years of professional experience
Work History
Client Aide
Easterseals
New Castle, DE
05.2017 - 01.2024
- Educated clients on resources and programs available, empowering informed decision-making regarding care options.
- Supported training initiatives for new staff members, enhancing team performance and service delivery standards.
- Maintained open lines of communication with supervisors regarding any concerns or challenges faced during service provision.
- Participated in ongoing training and professional development, staying current on best practices in client aide services.
- Streamlined daily operations for increased efficiency in scheduling appointments and managing client records.
- Conducted regular assessments of client needs, adjusting care plans as necessary to optimize outcomes.
- Assisted clients with daily living tasks, promoting independence and wellbeing.
Client Aide
Connections Csp
Wilmington, DE
05.2010 - 02.2017
- Assisted clients with daily living activities, fostering independence and enhancing quality of life.
- Provided emotional support to clients, building rapport and trust for effective communication.
- Coordinated transportation and scheduling for client appointments, ensuring timely access to services.
- Maintained accurate records of client interactions and progress, facilitating continuity of care.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to client needs.
- Monitored client behavior and reported changes to supervisors, contributing to proactive intervention strategies.
- Provided compassionate care to clients, fostering strong relationships and trust between aide and client.
- Coordinated recreational activities for clients, fostering social engagement and overall wellbeing.
Education
No Degree - Human Services And Psychlogy
Del Tech
Wilmington, DEHigh School Diploma -
William Penn High School
New Castle, DE06.1996
Skills
- Healthcare navigation
- Professionalism and ethics
- Data entry proficiency
- Appointment scheduling
- Client assessment
- Respectful and compassionate
- Problem-solving
- Time management
- Multitasking and organization
Timeline
Client Aide
Easterseals
05.2017 - 01.2024
Client Aide
Connections Csp
05.2010 - 02.2017
No Degree - Human Services And Psychlogy
Del Tech
High School Diploma -
William Penn High School