Tameka Cochran
Canal Winchester
Summary
High-energy Assistant General Manager focused on promoting customer satisfaction through exceptional service. Courteous and professional with skills that are necessary to direct, train, and motivate staff to its fullest potential.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Home2 Suites By Hilton Downtown
2021.07 - Current
- Assisting General Manager with projects, and overseeing daily operations at the hotel.
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training team members.
- Audited food and beverage inventory and cost control systems and processes to keep tabs on usage and to prevent waste.
- Interacted well with customers to build connections and nurture relationships.
Front Office Manager
Hittle House
2020.08 - 2021.07
- Manage calendar and medical appointments
- Handle all incoming and outgoing mail
- Track visits/File Visitation forms
- Supervise residents phone calls
- Manage visitation log of who is entering and exiting building.
Sales Coordinator
Hampton Inn & Suites Scioto Downs
2018.01 - 2020.03
- Maintain and keep accurate sales records reports through Hotel Sales Pro
- Prepare information for sales meetings
- Exceed revenue goals
- In charge of setting up banquet rooms for various meetings
- Communicating with clients booking rooms and event space
- Handling Contracts.
Front Office Supervisor
Hampton Inn Suites by Hilton Downtown
2017.08 - 2018.12
- Respond efficiently to Salt Survey's
- .Balance Inventory
- Train Front Desk Associates
- Set up group charges and company tours
- Assist with the Market Inventory.
Education
Associate of Applied Science - Hotel Tourism & Event Management
Columbus State Community College
05.2019
Skills
- Team leadership and coaching
- Budgeting and cost control
- Sales Experience
- Food safety and sanitation
- Communication Skills
- Strong work ethic
Certification
Hotel Tourism and Event Management Associate of Applied Science Degree, May 2015, May 2019, Columbus State
Timeline
Assistant General Manager
Home2 Suites By Hilton Downtown
2021.07 - Current
Front Office Manager
Hittle House
2020.08 - 2021.07
Sales Coordinator
Hampton Inn & Suites Scioto Downs
2018.01 - 2020.03
Front Office Supervisor
Hampton Inn Suites by Hilton Downtown
2017.08 - 2018.12
Associate of Applied Science - Hotel Tourism & Event Management
Columbus State Community College
Hotel Tourism and Event Management Associate of Applied Science Degree, May 2015, May 2019, Columbus State
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