Tameka Dozier
Cincinnati,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
2003
2003
years of post-secondary education
Work History
Party Bus Driver
Wright Party Bus
Dayton, Ohio
01.2022 - Current
- Operated buses safely across designated routes during various weather conditions.
- Greeted customers in a friendly manner when boarding the bus.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
Customer Service Representative
Adt LLC
Newport, KY
08.2019 - Current
- Assisted customers with inquiries regarding services and account information.
- Handled incoming calls and emails, ensuring timely responses to customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Warehouse Assistant
Amazon
Hebron, Kentucky
10.2012 - 06.2016
- Operated forklifts and pallet jacks to move inventory efficiently.
- Organized warehouse shelves for optimal space utilization and accessibility.
- Loaded and unloaded trucks using proper safety protocols and equipment.
- Collaborated with team members to ensure timely order fulfillment.
Sales Associate
Sur La Table
Cincinnati
11.2005 - 05.2011
- Maintained knowledge of current promotions and product features.
- Provided exceptional customer service by addressing inquiries and concerns.
- Trained new staff on product knowledge and customer interaction techniques.
- Helped customers find specific products, answered questions, and offered product advice
Education
With Row High School
Cincinnati, OHSkills
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Training others
Timeline
Party Bus Driver
Wright Party Bus
01.2022 - Current
Customer Service Representative
Adt LLC
08.2019 - Current
Warehouse Assistant
Amazon
10.2012 - 06.2016
Sales Associate
Sur La Table
11.2005 - 05.2011
With Row High School