Enhance staff performance through regular training, mentoring, and evaluations to ensure quality care delivery.
- Served as a liaison between the assisted living community and external organizations, such as local hospitals third party vendors such as Hospice services, Primary Care Providers, and Therapy groups to create partnerships that benefited residents.
- Served as a liaison between the assisted living community and external organizations, such as local hospitals or senior centers, to create partnerships that benefited residents.
- Enhanced staff performance through regular training, mentoring, and evaluations to ensure quality care delivery.
- Championed quality care initiatives through regular staff meetings, ongoing professional development opportunities, and sharing best practices with team members.
- Promoted a positive workplace culture that encouraged teamwork, respect, and dedication to the mission of assisted living communities.
- Coordinated seamless transitions for new residents moving into the community by working closely with admissions personnel and support staff.
- Worked in fast-paced environment with competing demands for time and attention.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Evaluated team performance and care quality.
- Established effective communication channels among team members for efficient coordination of daily tasks.
- Maintained detailed records of resident information, including medical history, personal preferences, and special needs for better service delivery.
- Conducted thorough assessments of prospective residents to determine their suitability for the community and level of care required.
- Ensured compliance with federal, state, and local regulations pertaining to assisted living facilities while maintaining a focus on resident-centered care approaches at all times.
- Managed budgetary constraints to optimize allocation of resources while maintaining high-quality services for residents.
- Ordered supplies according to budget limitations and expected use levels.
- Built strong relationships with residents'' families, fostering trust and open communication regarding their loved ones'' wellbeing.
- Scheduled all assignments and managed requests for time off.
- Collaborated with healthcare professionals in providing comprehensive care, ensuring timely interventions for medical concerns.
- Improved resident satisfaction by implementing personalized care plans and addressing individual needs.
- Led, directed and motivated others to innovate and excel.