Tamekia White-Davis

• Offering comprehensive career counseling and adeptly managed 50 case assignments daily, providing valuable assessment services
• Re-employment guidance, job-training assistance, and related employment resources.
• Identify potential barriers to successful employment, proactively referring individuals to relevant support agencies to address their specific needs.
• Efficiently orchestrate and lead workshops, facilitating re-employment interviews to acquire critical information for delivering tailored services.
• Demonstrate adept independent judgment and adept technical support skills throughout service delivery process.
• Record all provided services meticulously within computer system, ensuring accurate documentation.
• Possess in-depth experience interpreting both federal and state guidelines, consistently delivering exceptional customer service.
• Thoroughly assess job search activities and execute benefit eligibility reviews, ensuring adherence to regulations.
• Initiate contact with customers to rearrange workshops or schedule follow-ups, displaying strong organizational and communication skills.Effectively administer individual unemployment records by adding or removing stops based on weekly requirements adherence. Facilitate timely release of denial determinations when specified requirements are not met within given deadline.

•Spearheaded Unit's cost-saving efforts, driving over $1M in Unemployment Insurance Trust Savings through strategic recruitment and successful candidate placement.
•Orchestrated comprehensive training programs for 100+ clients weekly, facilitating impactful orientation and career-focused workshops.
•Established extensive candidate database via meticulous resume reviews, targeted recruitment, and cultivating strong client relationships.
•Skillfully developed and communicated business strategies and outcomes to both management and staff, offering informed solutions.
•Effectively planned and executed special initiatives, including on-site recruitment and job fairs, contributing to enhanced organizational success.

•Engage with diverse individuals to assess requirements and deliver crucial job support, guidance, and training, fostering independence from public/unemployment assistance.
•Collaborated seamlessly with fellow state agencies, including DeKalb Workforce (WIA), Toppstepp, GA Works, and DFACS, to provide employment services through informative literature and group presentations.
•Produced comprehensive administrative reports, meticulously update applicant files to record specific instructions or discrepancies, and maintain thorough documentation of participant program adherence.
•Reviewed and processed over 65 Unemployment Claims daily, meticulously reviewing claims to make well-informed final determinations.
•Developed and managed monthly unit schedules, ensuring optimal coverage and resource allocation.
•Served as liaison for Supervisor in addressing challenging customer interactions in Supervisor's absence.
•Contributed to staff development by providing training as required for departmental responsibilities.
•Participated in hiring and interviewing process for prospective state employees when needed.

•Engaged with diverse range of individuals, evaluating their needs and delivering essential job support, counseling, and training, fostering their independence from public/unemployment assistance.
•Collaborated seamlessly with fellow state agencies, including DeKalb Workforce (WIA), Toppstepp, GA Works, and DFACS, to offer employment services through informative literature and impactful group presentations.
•Produced comprehensive administrative reports, meticulously updated applicant files to capture specific instructions or discrepancies, and maintained thorough documentation of participants' program compliance.
•Exceeded Re-Employment targets with increased job placements of over 88% while serving as GA Works Coordinator.
•Conducted instructional sessions utilizing local employment training service delivery methods such as PowerPoint and Excel.

•Proficiently generated and managed work orders, ensuring seamless workflow coordination.
•Skillfully processed high volume of 1,000+ invoices per month, meticulously overseeing all financial transactions.
•Demonstrated adeptness in analyzing and reconciling A/P sub-ledger during monthly and month-end closings.
•Expertly addressed and resolved billing concerns and complaints, swiftly rectifying issues stemming from incorrect billing or order discrepancies.
•Managed adjustments with accuracy and attention to detail, contributing to financial precision.
•Efficiently organized and categorized documents, promptly responding to customer inquiries to uphold service excellence.
•Provided invaluable support in front-office clerical duties, extending a warm welcome to visitors and ensuring smooth operations.
•Proactively managed office supplies and facilitated coordination of office lunches, enhancing team productivity.
•Conducted effective collection calls to recover outstanding balances, consistently meeting payment targets.
•Skillfully finalized accounts with pending payments, ensuring all financial matters were effectively concluded.
•Produced insightful weekly reports, offering valuable insights to support informed decision-making.
•Executed precise data entry and performed a range of administrative responsibilities, contributing to efficient operations.
•Offered essential assistance to warehouse team, including shipping/receiving confirmation and conducting meticulous quality inspections on outgoing orders.