Career coach and case management professional supporting disconnected job seekers with career assessment, employment planning, and resource navigation. Builds individualized action plans, coaches resumes and interviews, and helps clients address barriers to housing, transportation, and benefits while moving toward self-sufficiency and employment.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Career Coach
SEMCA/ SER-METRO
Highland Park, Michigan
11.2025 - Current
Guided job seekers through SEMCA/SER-Metro Career Center services and tailored job search strategies.
Coached customers on resumes, interviews, applications, and workplace expectations.
Developed individualized action plans with clients to achieve specific career goals.
Built individualized employment plans with training, education, and placement steps.
Assessed client aptitudes, skills, values, interests, and personality traits to facilitate informed career exploration.
Career Coach
Detroit Employment Solutions Corporation
Detroit, Michigan
11.2022 - 06.2025
Developed individualized employment plans that addressed training, education, career development, and job placement goals for participants.
Advised job seekers on SEMCA/SER-METRO Career Center services, enhancing career exploration, job search planning, and access to employment resources.
Facilitated workshops on resume writing, job search strategies, interview preparation, and professional networking.
Counseled individuals in creating effective job search plans and sustaining motivation throughout the employment process.
Successfully supported 20 residents, with 75% securing long-term housing and 80% obtaining employment through targeted case management and resource coordination.
Monitored participant progress toward employment and self-sufficiency goals by providing regular feedback, encouragement, and motivation.
Provided long-term case management to individuals impacted by COVID-19, connecting participants with stable housing, transportation, healthcare, food assistance, and employment resources.
Licensed Cosmetologist
Erinnicka's Hair Studio
06.2000 - 03.2020
Supported client hair care needs as owner and lead stylist at an independent hair studio.
Helped manage scheduling, customer service, inventory, marketing, and financial tasks for self-employed studio operations for over 20 years.
Applied hair color, highlights, and chemical treatments following salon procedures.
Styled hair using scissors and styling tools to achieve desired looks. using scissors, clippers, blow dryers, and styling tools.
Helped manage scheduling, customer service, inventory, marketing, and financial tasks for self-employed studio operations over 20 years.
Education
BBA - Business Administration, Minor Project Management
Cleary University
Howell, MI
05-2025
Associate of Applied Science - Nursing Science
Wayne County Community College
Detroit, MI
12-2021
Skills
Job readiness
Job planning
Career evaluation
Resume development
Interview coaching
Client assessment
Case management
Resource management
Case documentation
Certification
Certified Community Health Worker, Michgan Community Health Worker Alliance (MiCHWA), September 2023
Grant Writing Certification, Wayne County Community College District, May 2024
Accomplishments
National Honor Society and Magna Cum Laude
Timeline
Career Coach
SEMCA/ SER-METRO
11.2025 - Current
Career Coach
Detroit Employment Solutions Corporation
11.2022 - 06.2025
Licensed Cosmetologist
Erinnicka's Hair Studio
06.2000 - 03.2020
BBA - Business Administration, Minor Project Management