Tamela Jordan
Hernando,MS
Summary
Results-driven Sales Representative experienced in achieving customer retention goals through effective relationship building and in-depth product knowledge. Cultivated a loyal customer base that contributed to consistent revenue streams while leveraging CRM software and optimizing leads. Demonstrated exceptional communication and organizational skills, fostering an industrious and personable approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Consultant
Jim Keras Buick Gmc
Memphis, Tennessee
03.2023 - Current
- Negotiated sales agreements while ensuring customer satisfaction throughout the process.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Assisted customers in selecting vehicles to meet their needs and preferences.
- Collaborated with finance team to facilitate vehicle financing options for clients.
Business Manager Director
El Primo Auto Repair
Memphis, TN
04.2015 - 02.2021
- Negotiated contracts with vendors and suppliers on behalf of the company.
- Provided oversight on hiring, onboarding, and performance management processes.
- Oversaw staff training and development to enhance service quality.
- Coordinated inventory management and procurement processes for parts and supplies.
- Handled cash, credit, and digital payments while ensuring security protocols.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Verify timecards and attendance records for accurate wage calculations.
- Maintain employee records for payroll, benefits, and tax documentation.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
Skills
- Sales process management
- Sales forecasting
- Product demonstration
- Customer relationship management
- Customer satisfaction
- Financial management
- Financial collaboration
- Negotiation
Certification
Salesman License
References
References available upon request.
Timeline
Sales Consultant
Jim Keras Buick Gmc
03.2023 - Current
Business Manager Director
El Primo Auto Repair
04.2015 - 02.2021